Dear Chanakan,
Thank you for your feedback. The hotel apologizes for the inconvenience you experienced, including the condition of the building, the distance from the road, the bed, and the type of shower.
However, we are glad that you are satisfied with the size of the room, the swimming pool, and the breakfast.
Your feedback is very important and will be used to improve our service.
Best regards,
The Imperial Hotel & Convention Center Phitsanulok