We had reserved a 1 bedroom suite with a king bed, but when we checked in they put us in a standard room with 2 queens. We went back to tell them that they put us in the wrong room, so they switched us to a standard room with a king bed, but still not the 1 bedroom suite that we had booked. Again, we had to go to the front desk. They were doing everything they could to not give us the suite that we had booked and paid for. After demanding the suite that we had booked, they finally put us in the correct room. I’m not sure why there was a problem putting us in the room that we had booked months in advance. Once we had the right room, the place was great with no complaints at all. We’re just confused about the blatant switch-a-roo of the room at check-in.