Overall Ratings & Reviews Capital Plaza Hotel

Big room and very comfy bed, slept very well. Still, there was a party in the mezzanine floor restaurant on the first night, and since I was on the second floor, it was a bit too loud. If i were to come back, I would for sure ask for a top floor room. I would insist on bathroom cleanliness, there was a funky smell that didn’t go away for 3 days. There is no iron in the room, that was a surprise. Had to change plans about what to wear because of that. Overall, nice stay. The hotel offers easy acces to everything around the city Center, so have this in mind when booking.

The breakfast was a major disappointment, selection was quite limited and didn't match what I was anticipating. I was hoping for a better variety. Additionally, the bathroom in my room felt outdated, and the shower left much to be desired. For a hotel of this caliber, I expected more modern amenities and better functionality.

Nice room and good service

No hot water for shower. Staff visited and said just run water for 16 mins and it will be hot. Never made a difference.

A comfortable hotel within half an hour walk to the Old Town and other attractions. Staff were polite and friendly. Good breakfast. Room was comfortable and quiet. I had some issues with water temperature in the shower, on one day had mostly cold water and on others temperature was changeable. But I would recommend this hotel.

Very nice

Excellent value for the money, our stay was fantastic. The staff was exceptionally friendly and went out of their way to ensure our experience was memorable. The restaurant and bar offered a wonderful selection, making our overall experience truly enjoyable.

Clean and the staf members are great

Very clean, brand new rooms, very good breakfast, friendly personnel, quaiet and safe.

Nice rooms and quiet, good breakfast and restaurant. Pleasant stay

Yes

During the heavy hours of checkin (12pm-3pm) it would be better to have more than just one receptionist. I had to wait for about 4 people in front of me before I could get checked in. I was in room 508. Very clean and a very comfort bed I slept fantastic. However the water pressure for hot water in the sink was so low it made it difficult to shave. The shower was slightly better but still had low water pressure as well. I stayed one night and was disappointed. The bar closes at 9:30 in the evening which especially for a Friday I find quite to early. On top of that when I proceeded to drink a beer (that I left the premises to purchase) at around 11 pm on the terrace the hotel security came to me and told me I could not stay there with alcohol. This to me just did not make sense and I really did not appreciate that. The breakfast is fantastic it’s not the average continental breakfast they actually had several hot items cooked perfectly along with the usual typical cold breakfast items as well. 3/5 all in all

Overall was good to stay

They tried to give me a significantly smaller single room instead of the double with king bed I had booked, when I complained, they explained they are fully booked (of course they weren't even half booked), the closest to my booking they could give me was a twin room. With really, really narrow beds. If I can say something good, it's that the place felt clean and maybe even quiet, except for the Saturday night when there was a big wedding in the hotel and you could hear that everywhere even after midnight. WiFi practically didn't exist - you could find a network with extremely weak signal (possible to catch with a laptop only), but by no means - usable. 4 stars? Only by registration. Service level - way below.

They had a party that went on until 3am and the music was blasting until then with no regards for sleeping guests

The hotel was clean, great location and near some good restaurants. The hotel staff was great and helpful. He recommended a great restaurant. The hotel transportation to airport was a little pricey. The only negative. I suggest that the hotel get a transport for themselves.

The stuff is not friendly , they have to learn a lot how to smile sometime

Everything was perfect

Good service, they helped me with late checkout without charging extra!

The breakfast was amazing !! Lots of options of fruit, veggies , cheeses , breads & meats !! The bed was extremely comfortable..&slept full nights rested sleep with no noise ..very nice and quiet !! all my 9 nights there !! I got a regular room which was very spacious & the AC worked perfect! . Staff Christian brought up my laundry & was always a great help with questions needed! Location was within a lot of different foods near by like (ramen, pizza, & a great meatballs place other options) meeting point of my tours I took was only a 10 minute walk!! ( which worked out great for me!) close to 4 malls on uber all within 7 minutes away. Few grocery stores near by for snacks and water ETC. Had a really great comfortable stay !!