I booked this hotel because it was rated 9 & in a convenient location. Our 1st experience was on check-in with a night porter who couldn’t do more to make us feel like an inconvenience to him. We went to our room which turned out to be a suite; a nice surprise, but the electricity was from the early 20th century at best. We had to hang the key on a hook to make it work & the air con was functional but not great. However, the smell of the sewage system was awful! It was late so we said nothing. In fact, we suffered it for a couple of days because I was sick but it got progressively worse. The only way to try to relieve it was to create a draught by leaving the window & door open. When we reported the problem, we were admonished for leaving it that long to report. Fair point, but the pretend surprise was disappointing & worse, the maid was blamed for not informing management. Apparently management doesn’t check the property ever!! Maybe they should! They might also realise that furniture is worn & a bit grubby. The fire alarm rang on the 2nd last night & guests went to reception where the night porter completely ignored them & made no effort to explain it was an electrical fault and they had no need for concern. He stood with his hands in his pockets as guests informed each other of the situation! Management dismissed that the following morning. The overworked breakfast staff were lovely & helpful. I wouldn’t recommend if you care about customer service or pleasant atmosphere.

Another superb stay for business

Great location, very friendly, very clean.

Clean room great stay.

Excellent hotel, well located in the heart of the city, close to all bars, cafes, restaurants, shopping & transport. Large rooms, well appointed, parking available & fantastic helpful staff. Highly recommended.

Great location, great staff, easy parking, good breakfast!

It's a classic hotel. Everything was nice and clean. People at the reception were friendly and helpful. The hotel can't be better placed.

Excellent stay, would recommend.

Nice property. Helpful staff. Easy walk to Udine sites, restaurants, etc. Parking in a shared garage 4 minute walk from hotel.

Unbeatable central location, some of the staff were amazing, others a bit rude, but overall a pleasant stay

Great hotel in the center of Udine. Friendly staff and very professional

They did not have parking facilities.

Nice 4 star hotel near the Udine city center. Great staff, rooms are clean and comfortable. It's old and a bit rough on the edges, but that comes with the age and gives it its charm :)

The hotel was lovely and we had a view of the piazza. The location was great as we could walk around the town. They do have parking which was behind the hotel and across the street and very secure for 18 euros a day. A lot of the front desk staff spoke English and were very helpful. We were able to have a king size bed which they call a matrimonio bed. Lovely hard wood floors in the rooms. It was very reasonable. Breakfast was 12 euros per day per person and included a full buffet. Comfortable and old world charm.

lovely staff, great experience

The team really went out of their way to ensure we had a good stay

Friendly and helpful desk staff!

In the heart of the city. Wonderful staff and very helpful.

A beautiful old hotel.

Property is centrally located in Udine. Walkable to most of the restaurants. Also walkable to the train station. About 12 min walk.