We were greeted at check in with a glass of prosecco each before going to the room. The room was a family room which provided a very spacious bedroom and seperate living room with a sofa bed. The spa facilities were absolutely beautiful and being located so close to the car park for us was ideal. Pet friendly and the area of Bad Reichenhall is absolutely stunning. We would stay in this hotel again tomorrow if we could. Loved it.

Everything from staff to breakfast was great!!! Location can’t be beat if you are on the train.

Very clean room. Nice body wash. Front desk staff were very friendly & helpful. Complimentary breakfast was great.

What was unique was the peaceful surroundings and mountain views. Staff was unusually helpful, pleasant and polite. Manuella at the desk always greeted us with a smile and deserves 5 stars fro her service. What I did not like was the hotel has a laundry service for an exhorbitant rate. They should just find a place and install self srvice machines, as then people would plan longer stays there because the peace and tranquility that comes from the mountain views is super amazing.

Great stay! Staff is awesome will be back!

Was great!!!!

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Should be a separate floor for people with dogs.

Exceptional service and friendly staff

The hotel was great, as usual, especially the breakfast. Just one thing - I used to be able to charge my rental electric car in the parking garage. This was not possible due to technical issues. The charging station was out of order, with no information as to when this would be fixed. Please fix asap. Thanks, Mike Koehler

Overall, it's a very nice hotel. The in-room fridge was not obvious to me and I didn't find it until my second day. No coffee maker or kettle in the room and the machine in the lobby for coffee is not self-service. Good location for the railway station, cafes and grocery stores. Staff friendly and spoke good English.

Lovely property, our second visit. Great location for train travellers

Great hotel and great staff very enjoyable stay.

We stayed for 5nights, during the New Year. I recommend the place for Breakfast and the Spa. Very close to Salzburg and Lofer, Ski Resort and many Shopping Center.

We have stayed there for 5 nights. Staff was very helpful. breakfast was Excellent. But there was no room service. Bedding was never changed during our stay even After requesting twice.

Hotel is in a lovely spot with excellent transport links. It is in Bavaria and two trains away from Salzburg. We managed this well however it might not suit some. Excellent breakfasts and fantastic walking, i would go again.

Staff very nice, Clean propeery.

Beautiful hotel, a little out of date but that just gives it the perfect Bavarian mood. Staff was nice and helpful. Breakfast was delicious!

Best relaxing hotel I have been. The town is beautiful quiet relaxing. Staff restaurant and swimming pool spa for all five star

Great lodgings, great breakfast, great lobby, wonderful registration--a wine, juice, or water toast for the whole family--a sweet surprise on departing. Wi-fi was very good, amenities were very nice--swimming pool, an area to gather in the lobby, generous breakfast times, beautiful outside areas.