This was our first visit to The Black Boy Inn and we absolutely loved it! We chose the 4 poster room, which was stunning, the bed was super comfy, the bed was huge and bedding soft and fresh. The bathroom was clean and fresh with lovely soft towels. The staff were so polite and helpful, the restaurant served lovely food, great portion sizes, arrived promptly and was very reasonably priced. Breakfast was cooked fresh to order and the range of cereal and fruits was brilliant. Lots of little bars and restaurants locally, supermarket was a walkable distance for anything needed. I wouldn’t stay any where else if we ever return to this part of Wales. Absolutely brilliant all round.

Great customer service, clean and comfortable and in a great location within Caernarfon. The food in the hotel was also excellent and they had a great range of drinks

Perfect for a biking holiday Lovely stay

I booked this room for one reason: after walking up Snowdon all day, I just wanted a good night’s sleep. Instead, I got one of the worst nights I’ve had in a hotel. I was put in a building away from the main hotel, directly opposite a bar with people drinking outside late into the evening. The bedroom window didn’t even shut properly, so every bit of noise came straight into the room. Then from around 4am the seagulls were relentless. Sleep was pretty much impossible. To top it off, the TV didn’t work because there was no signal. Yes, the room itself was lovely, clean and modern, but for £150 a night that’s nowhere near enough. A hotel’s first job is to provide a decent night’s sleep, and on that front this place failed completely. I left feeling massively disappointed and wouldn’t stay again.

Thoroughly enjoyed our stay. Lovely hotel in excellent location. Comfy bedroom and good food.

I booked thinking I would be staying in the Black Boy inn with all its old world charm, but no I was told to go to the top of the road turn right and my room will be in a blue building on the left, I told the receptionist that I was expecting a room in the Black Boy Inn not a random remotely run ie no staff hotel round the corner, she replied we have several properties in the area but the Inn is full. I had no choice but to but to take the room which was very nice and modern but not an ancient Welsh sea side inn which is what my friend from Slovakia was hoping to be staying in. To be fair the receptionist did say that it is mentioned in the online add which it is but not prominently, so you may be placed elsewhere in the area, sorry but if I buy a classic Jaguar I don’t expect to be given a modern Mini, read the small print and check with the hotel I’ve learned my lesson,

Staff very helpful and professional . breakfast superb . Extra staff needed at bar at peak times . Room could been cleaned more thoroughly eg shades on bedside tables very dusty and fan was quite dusty too . Overall though we had a lovely stay . Will be recommending to friends snd family .

Excellent place to stay right in the heart of Caernarfon. Very cosy and homely. Excellent staff and nice bar

We were very disappointed in this stay, particularly given the high ratings on Hotels.com. After checking in, we were directed to a different building down the street. We dragged our suitcases over a cobblestone street with bird and dog poop on the sidewalks. The room was on the ground floor facing the the street. We listened to the loud chatter of pedestrians until after midnight - a distance of 4 feet from our bed. The room furnishings and decor are dated and not comfortable - rock hard pillows, a TV 8 feet off the ground. Staff was not very helpful. Of the 11 places we stayed at during our UK visit, this was by far the less enjoyable.

we ate there the night before we left. We ordered dessert online. The server made us show her our receipt for the dessert before bringing it to our table. When she finally brought our dessert she was very sour and didn’t even apologize. Seemed very rude.

Wonderful location inside the old medieval wall! Steps from the Carnarvon Castle! Nice bar(s) and seating areas inside and out. On the other hand why would they put a senior on the third floor with no elevator?!! Shower drain was clogged but maintenance did fix that after I brought it to their attention. The biggest issue was the unseasonable heat. No A/C in these old hotels and the top floor was unbearable hot. All I had was a small 10 inch fan which was all but useless. Come on guys! Put some bigger fans on those top floor rooms! I’d stay there again, only on the condition of a ground floor room.

Hotel and staff were great. Very warm welcome at check-in, room was clean but quite warm and stuffy. Sadly the food in the restaurant whilst only pub food was quite expensive and extremely poor quality. We would definitely stay at the hotel again but would eat elsewhere.

Great location and everything there when you need it

We had a nice spacious room, if on the top floor of the nearby Ty Dre Town House. It was very quiet and we slept well in the very big and comfortable bed. The reception staff were very polite and helpful. We only stopped two nights but ate, both nights, in the Black Boy. It had a good range of meals of locally sourced ingredients. Between us, we tried four, all delicious, possibly more generous helpings than we needed! I also found a very nice local real ale pint ~ so good, I managed 3 each night!

Excellence location with great staff and anenities

Confusion over booking specifics eg. accessibility and whether breakfast included in price.

Great location. Beautifully refurbished rooms

Brilliant stay. The room was clean and a good size, the staff were really friendly, the place was easy to find, centrally located and close to shops, the castle, the bus station and the pub next door did wonderful food. There was also a good size TV in the room and a kettle as well as complimentary teabags and coffee. Apart from the fact the shower tray got full very quickly and took a while to drain I can't think of a single negative. Really good value. One of the best hotels I've stayed in for a long time.

What an amazing cool place to stay! Loved it! And all the staff were amazing and so helpful x

Fatastically huge room well equipped. Clean with amazing bathroom x