Overall Ratings & Reviews Palais Rhoul & SPA

Unusual, Individual and super stay at this property

Absolutely fabulous. We felt so pampered and cared for during our stay. We had our small dog with us and to say this hotel is dog friendly is an understatement! The staff went out of their way to make sure our little dog had a good stay as well, and the hotel had four resident bichons running around for her to play with (all very well-behaved and friendly). Dinners were a bit pricey but delicious. Breakfast was expansive and included, so that helped with our budget a bit! We liked the hotel so much, we ended up spending an entire day of our trip to Marrakesh there to enjoy the heated pool, grounds, spa, and relaxing in our room with a cozy fire. Couldn't be happier with our stay and will likely return next time we come to Marrakesh! Thank you to the kind staff for looking after us. A couple notes - it's best to have your own or a rental car as the hotel is 20 minutes drive from the city center. The spa was small but the service was good. We came on the off season, so it was very quiet which we liked. It may be busier during the summer months.

Very comfortable, quiet, private and charming, with highly personalised service.

Beautiful, incredible, magnificent...

The front desk staff was arrogant, not helpful and not reliable which is unacceptable for a 5 star hotel. On the contrary, the waiters were very good and kind. The room was beautiful but not comfortable enough for the standard (curtains did not close totally, room was quite cold and noisy as close to the lunch area). The international food was not good and expensive. Moroccan food was good but my wife got food Poisoning, which should not occur in a 5 star hotel. Finally the hotel main building is impressive and very well decorated. Don't expect much from the pools though.

Coffee is free in hotels , most definitely not in this one . They took all our luggage and wouldn't give it to us just over coffee . Terrible service And very naSty people . I will never return to this place I was with my two year old son and we felt extremely unsafe . Do not ever go to this hotel .

We've stayed at the top hotels and resorts around the world and clearly this is the most beautiful oasis ever visited.

Ein unvergessliches Hotel. Alles nahezu perfekt. Ambiente und das Hotel absolut zu empfehlen.

Charmant lieu ou séjourner. Déco créative.

Marvellous place to disconnect.

Fabuleux, paradisiaque, le personnel est chic à l'écoute, ultra serviable. Que du bonheur

Bon séjour joli palais atypique. petit bémol lors de notre arrivée j'ai réservé pour 4 personnes payer pour 4 . On me dit que la chambre contient qu'1 lit double on m'a demandé de régler un supplément de 80 par lits supplémentaires du jamais vue ... apres reflexion de l'hôtesse dacceuil on me dit que les lits me sont offerts alors que moi j'ai réservé et payer pour 4 non pour deux......

Le lieu est magnifique, les chambres sont décorées avec goût et le personnel était au petit soin. Nous y retournerons avec plaisir.

Super, magnifique, je reviendrai ça c’est sûr. Des étoiles pleins les yeux

Lo único que cambiaría sería el colchón de la habitación. Excelente hotel y todos los empleados muy amables.

Dringend kamers en restaurant opfrissen . Restaurant menu verfijnen

ottimo albergo , personale cortese e disponibile , quasi familiare

Palais Rhoul war von A-Z wunderbar! Wir waren eine Woche zur Erholung ein Marrakech,was uns vollkommen gelang, dank der ruhigen Lage des Hotels und der sehr netten Bedinung! Die Zimmer sind traumhaft

Le Palais Rhoul est un très bel hôtel mais les chambre et les tentes ont besoin d’être renouvelees et mieux entretenues. Le personnel est gentil mais pas toujours très professionnel

Bellissima esperienza