Staff was great, polite and helpful. Breakfast was done well.
The room: shower water pressure was fantastic! Room location at front of the building was loud, at times, with street noise and a lot of sound coming up from the pub until the wee hours, especially on karaoke nights - beware!!
Carpet was very dirty and stained and seemed to lack being vacuumed for quite a while. The real negative was the bed. I grew up sleeping on a cheap, surplus army cot with a thin mattress for my entire childhood. That was luxury compared to the warped foundation and lumpy mattress with springs poking at all angles. A really, really bad bed in room 12!!