Overall Ratings & Reviews Hampton Inn and Suites Peoria at Grand Prairie IL

Room was clean. Customer service just ok.

We had a very pleasant stay. just one thing for improvement breakfast not so good decent but scrambled eggs horrible.

Everyone at the front desk was great ! Our shower had black mold in the corner and there is a smell coming from the drain, the fan in the bathroom did not work and it smelled like mildew from no ventilation when you showered The heat was blowing black chunks out of the vent.( if you go in room you can see it ) it was extremely dirty and full of stuff .

The staff was really helpful.

The front desk was rude. There were woman in the lobby till 3:30 am yelling and drinking. There were kids running all around the property all night. The room was dirty there were dirty towels and the bed had brown stains on the sheets. The people preparing breakfast were coughing all over the food and one was out side smoking came in and touched the food without washing hands

It's a hilton in a mid-west parking lot. It's exactly what you think it will be. Not the worst, not the best, just fine.

The staff was amazing. I lost my keys and they were so supportive and showed they truly cared. They shuttled me and the student I was chaperoning where we needed to go until someone turned in my keys.They felt like a family away from family. Thank you Sandra, Sharon, Andre and Ty for your prayers and making me feel cared for and welcome.

I’ve stayed here every time that we come to Peoria. The staff is always so friendly. The rooms are fresh and clean.

Very friendly staff. Enjoyed the stay

Staff were very helpful and very kind!! Clean and easy to navigate to and from!

Had a problem with the room saw nets in room they came and changes our room but the hotel was busy so are first room was a double Queen but ended up in a single queen witĥ 5 people but the management dixed our bill room was clean and overall a freat stay this is our go to hotel qhen we come to Peoria thanks for the great service

Nice, clean and convenient

Hidden pet fee, dirty carpet, noisy fridge compressor.

Cleanness

Had a great time

We needed a local place as we were in town for a wedding. It could not have worked out better. Thanks

The property was clean, had a delicious hot breakfast and had coffee and fruit out at all times. The bed and pillows were comfortable. The room was large- we had 2 queens and there was a large desk, large dresser and enough open space. The front desk staff was courteous and friendly. We did have some confusion at check in- something with Expedia and payment. The desk clerk called Expedia and got it resolved

For the price it is a decent stay. The interior is a bit dated. We noticed that the coffee maker was stored under the bathroom sink and had to be moved to be usable. The mini fridge was located in an odd space but was cool enough for storage. The bed was a little stiff for my partner but the pillows are quite soft. All in all you get what you pay for.

People were super friendly!

Great!