I travelled here with my wife and my two children (3&5). We arrived a bit late in the day, and hadn't had lunch. Once we had mentioned we were hungry, the hotel staff phoned up the local pizza restaurant and sorted us out. The staff were simply amazing.
The room was fantastic, with stunning views of the mountains. We had a family room, which the kids had their own little level which they loved.
The buffet breakfast was another of the many highlights. With a nice range of food and drinks, that were all such high quality.
The whole experience felt like a home from home. I will definitely be returning in the future.