Beautiful property in a wonderful location

This is my 2nd stay at this resort. This was again a lovely enjoyable holiday. A special mention to the reception staff from check in to check out were all so friendly and helpful. Plus the free mini bus shuttle service was so reliable and convenient. Thanks so much for a wonderful stay. We will be back.

The reception staff were amazing - they were so attentive and caring. The facilities at the accommodation were perfect . The shuttle bus was a brilliant facility and we loved the beach club. Fantastic spot with great restaurants- close to airport and Quinta de Lago. We will be back!!

The resort was lovely. We booked last minute and had a nice one bedroom with a patio. They had bread, butter and jam ready. The staff was extremely helpful and I felt like was at another World Class Resort. My only comment is our room seemed dated and use an upgrade or be refurbished. However, it was a great resort and I would highly recommend staying there next time you are in Faro area.

Cleam room and nice property

Brilliant stay best of both worlds gorgeous villa but close to restaurants shops and even a free shuttle around the whole resort! Loved it and will definitely be coming back!

The property was great, a lovely villa. This was our 2nd visit, the only things that weren't as good this time - in particular was the shuttle bus around the resort. In the summer it is an excellent service, at Easter they only had 1 car so the wait for the service, instead of being 5 mins was more like 20-30 mins. This was poor and they should have had more drivers, I wouldn't go again at Easter they are not staffed for it. Additionally I had booked a restaurant reservation at Spikes, I had multiple confirmations but when we got there they didn't have our booking! Luckily the staff are great and Valentina recognised us from last year and looked after us so we had a great time, just small details that could have been better. Overall the villa was gorgeous and we had a lovely time.

Very pretty condo very equipped just need more comfortable beds. Will go again

Spacious, clean, well equipped and top condition. Our apartment (essentially part of a large villa) was perfect for a week away with a 5 month old. We thought we had to much room but it made the trip so much easier to spread out and not be confined to a hotel room or suite. The finish of the villa was fantastic, kitchen and appliances made it a smooth trip with baby. Plus a private patio and pool was perfect for relaxing there - the resort was walkable (20 mins on average to restaurants and beaches) which was perfect for us as we like to explore by foot and not drive. Use of the facilities was always seamless and guest card discounts were handy. However, when we did use the shuttle it was easy and prompt. Would recommend and will stay again next year!

This is a townhouse in a beautiful resort with lots of amenities including golf, tennis, restaurants, etc. the house is in a good shape and fully equipped. The biggest issue was that the basement (where 2 out 3 beds are located) is very mouldy and you can see walls are pealing. That caused us some health problems. For this reason I would not recommend this property.

The original booked property was miss advertised. No pool next to it. Had to rent another property as the original ones bedroom was a few meters from a through road and right next to a noisy speed bump. The traffic noise was too loud to sleep .

Rooms were clean, staff exceptional, and the resort itself it great.

Beautiful resort in Vale do Lobo but the rooms are very dated and in need of a refurb. The sofas were not very comfortable and there was only two chairs on the terrace so nowhere to lie down and chill out in the sun etc. Bathroom was ok but again very dated and need a updating.

Clean

Likes: Great beach with plenty of space and sunbeds. Friendly staff at the spa. Great staff (of particular mention, Isabela) at breakfast. Helpful drivers with the free shuttle service which also takes you to the other end of the beach where Izzy and julias restaurants are. Lovely beach walk. Accomodation beautiful and spacious albeit needing some redecorating detail, newer soft furninshings and some electrics unused and no longer working. Outdoor spaces are all kept pristine. The golf greens look immaculate. Safe an secure resort. Variety of dining choices. Entertainment at the square is good. Dislikes: most things other than the outdoor pool incur an additional and sizable fee. One particular reception staff seems unhappy and abrupt in role. Breakfast quality adequate, not 5 star. Spa is dated and I think awaiting refurbishment. The resort is really bursting at the seams and ever growing - this means unless you are staying centrally it feels quite isolating especially with lots of empty properties in September. Definitely one of those places that gets its 5 star from amenities rather than that extra something special. Would recommend requesting accomodation closer to the beach.

Really lovely property.

Friendly and efficient check in, fantastic villa, just a perfect stay.

We enjoyed our week here. Roomy, comfortable, clean accommodation whilst a little dated. Excellent air conditioning which makes such a difference. Great on demand shuttle service which is essential around a huge estate if you have no car. Decent local dining options an enjoyable walk from our apartment. Fantastic local supermarket available by shuttle. Late return of deposit was a little disappointing and we had to ask for our welcome gift offered by Expedia. Excellent pool area but ridiculous pricing for a space at the beach!

The property, our apartment was nice, a bit tired and old, and air conditioning units on the balcony that were so loud it made it hard to sleep, when maintenance eventually came out to see it, they just shrugged and said 'they're old, nothing I can do'. The resort is massive and they have a shuttle service to get you around to the beach or supermarket etc...this was very good, very quick, and very needed. The resort has a selection of restaurants by the beach, we hated this area, it was like a bad food court, food was poor quality, the entertainment was bad karaoke and it was just full of young kids running and screaming everywhere. We had a 13 year old with us so we weren't expecting a couples holiday, but this was another level. Overall, the resort is pretty, the apartment/villa was good value, and the surrounding area is great with lots of lovely restaurants outside of the resort.

Has an amazing time - the resort has everything you need