Town Hall Hotel – Shoreditch

Explore Town Hall Hotel – Shoreditch
9,0
Exceptional
From 1.001 reviews
Cleanliness

9,4

Room Comfort

9,0

Location

7,6

Service and Facilites

9,0

Traveler Reviews Town Hall Hotel – Shoreditch

Number of reviews per page
20
40
Top reviews
Milena
icon-with Friends
with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean same as the rest of the hotel , breakfast isn’t included but there was a libel restaurant in the hotel were you can have breakfast, brunch drinks etc . Breakfast was delicious. Pool was clean , robes and towels are provided and in the rooms there is aircon, body wash , body cream , soap and shampoo . We were in room 220 and it was spacious, with a kitchen , microwave, fridge , two bottles of water , dishwasher and a large bathroom with shower. The bathroom was a bit hot due to the window no having curtains and the fun was hitting on the window. I don’t think aircon was connected to the bathroom. Comfy beds and clean sheets. Bottle of wine was gifted to us on arrival. Staff was helpful and friendly Definitely going back .
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lorraine
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great pool very comfortable rooms!
Kyung
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Exquisite! Large room and separate bedroom. Kitchen and laundry are good.
Catherine
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very pleasantly surprised by the hotel. The staff were lovely, the hotel felt really exclusive. We had loads of space in our suite. They had forgotten to organise a separate bed, but they sorted it all out super quickly.
Ashley
icon-with Friends
with Friends
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The size of the hotel and cleanliness was amazing! However we had issues throughout our stay with the washing machine breaking while our clothes were inside, the AC shutting off every hour and our key cards kept no longer working. The hotel staff was really helpful in giving other options to help everything not working.
Richard
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Our third visit, because we love the place. Great location, fab architecture inside and out. Our room (212) had a wonky shower tap (which had come unstuck from the wall), but other than that everything was perfect. We will definitely be returning in the future!
Jamie
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6,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Bit of a random location. Rooms are nice and spacious if you were staying for a few nights this would be an ideal base.
Margaret
icon-with Partner
with Partner
2,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Run!!! Stayed at this hotel for a wedding and the staff was thoroughly incompetent. Our reservation couldn’t be found and the front desk overcharged us and put us in a spare room not even listed on the website (double bed and no working AC). Miserable experience from start to finish. We were far from the only wedding guests to experience issues with check-in and AC.
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Megan
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10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Cleverly designed and decorated spacious room. Bed and shower were excellent. Washer-dryer in the room!
Gary
icon-with Children
with Children
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great experience
Sara
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wonderful hotel and the service was excellent. We would definitely stay here again!
marguerite
icon-
4,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room is wonderful but if you have mobility issues ask for handicapped because tub is extremely high. No luggage rack. Now the food was just awful other than breakfast. No food service other than breakfast on Sunday. So good luck finding a dinner because nothing available in the hood. Eli the step down restaurant doesn’t serve sandwiches or fries but the special of the day was trout belly with rice. I had a pasta dish and a salad comprised mainly of baby arugula you would be surprised at the cost but portion was similar to a tasting menus. Advice to owners hire a chef who will cook fish and chips and Shepherds Pie. Then bar was attached to the reservations, only restaurant so if you wanted to come and have a gin and tonic you felt out of place in tennis shoes. Hotel staff consisted of very nice, hard working people but I didn’t have interaction with most of them, HOWEVER at checkout you will find the mandatory service charge which was explained as tipping the staff! I tip for service. They added on taxes well beyond what I paid for when booking. Take a pass and stay in a tourist area.
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Anita
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent stay in East London.
Tenby
icon-with Partner
with Partner
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

An oasis in the centre of Bethnal Green. A brand old building, once the local council chamber, with a very good gym and swimming pool. Staff were fab as was breakfast. Excellent overall.
Lynda
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Breakfast menu was disappointing - because we booked breakfast we were only entitled to choose a few things on the menu yet it still cost £36 for 2. But the worst mistake is that they overcharged us by £285 which we now have to sort out. Otherwise it was very clean and we liked using the pool
Laiba
icon-with Partner
with Partner
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Amazing stay. Super clean spacious room and bathroom. Great gym and swimming pool 10/10 worth the price would stay here next time in London.
Emily
icon-with Children
with Children
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great place to stay for a family with teens. Close to the tube and brick lane, but kind of far out from other tourist attractions. It was so nice to have 2 rooms and 2 bathrooms as well as a living room as we all adjusted to the jet lag differently.
Opal
icon-with Partner
with Partner
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The staff was amazingly kind and friendly. Very convenient to the tube- Bethnal Green. I will return!
James
icon-with Partner
with Partner
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The rooms are very well proportioned with beautiful period features, high ceilings and painted to a very high standard. Having a spacious modern and contemporary kitchen, dining and lounge area and with an extra TV made the experience feel really homely. Excellent value for money as well. The reception staff were very friendly and being located near Bethel Green a five minute walk away meant accessibility to central London by the central line was a 10 minute journey. The location in Tower Hamlets is diverse, multicultural and lively. We felt safe but notice there was a fair amount of social deprivation graffiti and in need of investment.
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Catherine
icon-with Partner
with Partner
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Really interesting architecture and repurposing of an old building. Spacious rooms with lovely pool and gym.
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