Main areas were dirty b

Staff were exceptionally polite and accommodating.

Clean room. Staff friendly

Kids loved the pool. We stayed in the loft apartment which was perfect for our family of 4.

Pool was enjoyable and hit tub also. No Air conditionjng needed weather was good. Bathroom exhaust need work very slow.

Pool was great but definitely need to work on cleaning the area and stairs into the pool area.

We’ve stayed here before and really enjoy this hotel — beautiful views, comfortable beds, balcony, and the jacuzzi tubs and pool/hot tub are a big highlight for us. We’re already planning to come back in the summer for hiking near Island Lake Lodge. This stay had a slight hiccup with cleanliness on arrival, but the staff and management handled it incredibly well and went above and beyond to make things right, which we really appreciated. Great customer service and still one of our go-to places to stay.

Pool and hot tub were great. Staff was very helpful. Overall an enjoyable stay.

Room was clean, staff were friendly, food was great, pool and slide and hot tub were so much fun. We had a great stay!

Great pool and hot tub, and free breakfast! Beds could probably use an update and new pillows.

Pool was fantastic

Clean room, staff was great

Very clean room and friendly staff. Pool and hot tub was lots of fun. Fantastic location that is 5 minutes from Fernie Ski Resort.

Better than we expected!

We really like this property! We have stayed here multiple times. It is clean. The staff are super friendly & accommodating.

Room noisy as too close to highway

The kitchen in the condo was poorly stocked with essentials to actually cook. The beds were horribly uncomfortable. Rules to clean, but no real cleaning supplies provided. If it were not for the AWESOME staff this would have been a poor experience.

Room clean and large. Pool is clean and well maintained. Has a really good in house restaurant. Will be back for summer.

Everything was really good. Breakfast could use some improvement, same every day

The rooms were clean and the beds were comfortable. The staff was very friendly. Breakfast offered is average, it would be nice to have hot water or coffee available during the day (would rather not have to use room machines) The gym equipment was old and not working properly.