Overall Ratings & Reviews The Brooke Hotel

area is unclean unsafe and there is a missing person flyer

Told in the selections above

No hot water. Dirty throughout property

No tv or refrigerator

This hotel is ghost and fraud. Arrive at hotel's location and there was no hotel to be found. Called the hotel, no response. Talked to Exped and they also try to call hotel but no response. Finally, Expedia helped me to cancel the booking.

No wifi, no light in the room(only the bathroom), no TV, the shower curtain fell off and wouldn't stay up, no water pressure. Common areas dirty

Booked a room here and when I arrived 20 minutes later, the hotel had no power and no one in the lobby.

It was closed!!!!

No one will be at the front desk in the evening after (I’m not sure what hour). DO NOT BOOK A ROOM AFTER 10:00pm! The rooms are non-refundable and no one is able to help you check in. Call before paying to stay there.

Broken windows, trash everywhere, and the ac was not on in the room it was 84 degrees when we got into the room.

Nobody at front desk to check me in

There was no WIFI or microwave or fridge in the room. Even though the room was clean the surroundings were too dirty. We booked the room for 2 days, but left the property after 1 day. They refunded 50$, thats a great relief for us.

I wouldn’t stay here again if they paid me. Absolutely disgusting, I’m not sure you can even call it a hotel. The shower didn’t work, door doesn’t lock, cockroaches on the floor, there are no sheets on the bed and used tissues under the comforter. There were drug deals happening in the parking lot and the police arrived. We left after 30 minutes without sleeping here.

There are bed bugs, when told the lady commented that she just had it sprayed… the hotel was nasty.

The 1st room had the shower head broken, no microwave like it was advertised if I’m not mistaken. The front desk person was very nice, he put me on a 2nd room that was even worst. It was dirty and smelled like vomit. I ended up not staying and went to another hotel. Don’t have a complaint at all about the front desk guy, but it seems like they’re not communicating with their maintenance personnel very well. Because the front desk guy thought that the 2nd room was already cleaned.

Staff very nice and helpful

Not worth a bargain not worth even free

Worse stay ever , had roaches had construction materials inside the room that had nails and sharp objects the room was very dirty no security felt very scared

Never got to stay there the guy saying I was there in another room under a different name and that I had to pay a 200 deposit to stay there when he told someone else 50 and site say 50

Is ok