Brian Mitchell
4,0
/10
Reviewed 25 week(s) ago
This Ibis is fine - the room is very small but I knew that ahead of time and it was sufficiently functional with two chairs. The bed was comfortable and the kettle in the lobby was unexpected and appreciated.
The location though is really only good if you have a car. And there was no proper sheltered secure bike storage - just a rack outside.
My main issue though is that when I booked online, I prepaid (non refundable rate) and I was informed that the rate I paid included ALL taxes and that there would be €0 due when I checked in - and yet I was forced to pay a tourist tax at check in. I can accept such issues with small independent hotels but I find this practice inexcusable with a large hotel brand like Accor/Ibis - so my low review is to bring this problem to management/head office attention so it can be corrected in the Accor booking system (and yes I did bring this issue to the front desk who were of no help).
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