Overall Ratings & Reviews Zalagh Kasbah Hotel and Spa

It was an amazing experience, the only thing i would reccomend is adding a laundry room for guests staying for an extended period of time.

Good

Beautiful hotel but very noisy! Can hear the guests from other room ( screaming kids at 2am playing and being hysterical..), echoes from hallway and the loud motorway. Very accomodating staff though, helpful and with the room issues they sorted it swiftly (shower was not working, sink was blocked). Also.. we were short of and waiting for towels everyday... was a literal towel hunt as we had 4 people in our room! Loved our experience still.. the spa was beautiful.. breakfast was a good selection.

Nice hotel with mall less than 10 mins walk away. staff were nice and very helpful. breakfast was ok.

This is the worse hotel that I have ever been too . This place is dirty, full of cockroaches and The staffs are not honest .

Most of the staffs were rude and the woman in the store. Sad we couldn’t even get a drink of water.

Not good .. no direction or suggestion from staff.. none told me anything about that I have breakfast is included on my reservation.. finally I found after I ask and was terrible..

Worst hotel, Not recommended at all. Room service terrible. We booked family room and they gave us triplet room and when I complain,they change it. hot water not coming. Room heating not working. No staff understand english.

Undoubtedly the worst hotel I have ever stayed at!! Filthy (just one example inn pic below), rude, stench was putrid, food gave me an infection (5 days on medication). Staff nice(ish) Management aggressive, & rude. Hotel needs a massive upgrade, and a proper general manager. Nice location

Good

The breakfast could use variation and common areas could be cleaner, other than that everything was fine.

The staff were extremely friendly. Thank you to everyone who helped my family pull off the most impressive birthday surprise. Although the rooms did not have wifi, you could use the slow internet in the lobby. It would have been perfect if the rooms had wifi connection.

Great stay! 2nd time visiting

Great 👌

This hotel can do with major updates, the first room we got was dark and on ground floor there was a old black banana stuck behind the tv,we moved the next morning rooms second room was ok showers can do with major updates pool was freezing cold, staff are freindly and do try to help but the hotel needs overall updating all around. The breakfast was the nicest thing there.

Racist staff , go to other hotels... Not worth a visit as no smile was given ... and things don’t look normal with the way the staff are looking to their customers!!! Seems like a prison treatment!!!!!!!

Worst staff ever.. except the cleaners and the ladies... No Privacy.. too long to check-in

I was a solo traveler, i guess this made thim think they can take things from me and i will forget... they treated me so rudely. A young individual from the stuff will come to you at while you having a sun bath just to disturb you. They do stupid staff to customers. Others around the area are bigger and nicer, plus similar prices.

Terrible service. It took ages to check in and out

Very worrying that the hotel photocopy passports and keep the copies “in a folder” indefinitely (we asked about their data protection and retention policy). Fair enough if they want to keep records of the visa entry numbers, but the obtaining and retaining of passport copies is unnecessary and despicable. The range of breakfast could have been better (and fresher) - as vegetarians, we struggled to find options, which was disappointing. The staff could be more prompt at fixing maintenance issues.