Overall Ratings & Reviews Balthasar Neumann

To acess themes park First room offered didnt look like booked room, but happy change to room we booked

It was really nice. Everybody was very helpful. The restaurant was really good. Maybe the breakfast could be a little improved and it would be very pleasantvto have an electric kettle in the room. Otherwise everything went really well.

Warm water was available only after 1 hour

Very convenient for access to Theme park

Our hotel room was a short walk from the check in desk/restaurant. The room was on the third floor and was spacious had private bath and shower. Check out was easy enough we were told to just leave the key in the room when we leave. The bus direct to phantasialand was a few minutes walk from the hotel and directly in front of the train station.

If there is only one hotel left in the area to stay in perhaps try somewhere other than here. The rooms were like cheap student accommodation with tatty mismatched furniture and felt very grubby. The rooms had the stale smell of nicotine and we got a few bites in the bed. Breakfast was an overpriced continental breakfast of a few rolls some meat and some cheese. Should have googled bakeries before making the decision. Staff were friendly though. I’m frustrated that I did not raise my concerns with the management personally but in all honesty i will put it down to a holiday experience and we were short of time and no one was available at the time of the check out

Finding the place is a challenge as Brühl is largely pedestrianised but it’s in a lovely tucked away corner of the main drag and parking (an additional extra) is just along the next street, fenced and seemingly secure. The manager/ proprietor was very welcoming and was at the time working the restaurant, an apparent jewel in the crown of the town. We had breakfast here which was a top dining experience, plentiful and served by a lovely gentleman. The kids were not so keen on the general offering which makes me believe that they don’t really cater for them- the price was the same regardless.. for us. Great value, for children - they’d only eat the bread and jam and the boiled egg so maybe not so. The rooms were more apartment style with a balcony with table and canopy. Clean and well appointed but, because mosquitoes wear goggles in Germany, the windows had to be closed so air conditioning would be really welcomed or at least a fan. I didn’t sleep well, I was way too hot.. the only sticking point really. All in all a great experience and we’d return without hesitation (if you put a fan in!!!). Perfect for Phantasialand.. 5 minutes drive away.

Finding the place is a challenge as Brühl is largely pedestrianised but it’s in a lovely tucked away corner of the main drag and parking (an additional extra) is just along the next street, fenced and seemingly secure. The manager/ proprietor was very welcoming and was at the time working the restaurant, an apparent jewel in the crown of the town. We had breakfast here which was a top dining experience, plentiful and served by a lovely gentleman. The kids were not so keen on the general offering which makes me believe that they don’t really cater for them- the price was 12.90€ regardless.. for us. Great value, for children - they’d only eat the bread and jam and the boiled egg so maybe not so. The rooms were more apartment style with a balcony with table and canopy. Clean and well appointed but, because mosquitoes wear goggles in Germany, the windows had to be closed so air conditioning would be really welcomed or at least a fan. I didn’t sleep well, I was way too hot.. the only sticking point really. All in all a great experience and we’d return without hesitation (if you put a fan in!!!). Perfect for Phantasialand.. 5 minutes drive away.

Dirty mattresses (bedbugs.

Lovely room with kind staff.

Basic room, good value for money, nice breakfast and staff attentive.

Stayed in Bruhl for football in Cologne. Staff were friendly and even went with my friend to show him where to park the car. Good value for a very spacious apartment.

Not a bad place however windows are thin and its very noisy. My room was not like in the pictures or advertisement i had not kitchenette. We checked in very late so please be aware that there was a surcharge here. 10 euro for every hour after midnight. I would also say hotel was poor at getting back to me as i wrote them and email saying i was checking in late and would this be a problem i got no response. So had to call them in the end. But the room itself was ok. It was in a great location for the town centre.

The beds are good. The street is calm. The staff is nice and speaks english atop of german. The Phantasia Land shuttle is near. The parking (10 euros per night) is not far, but is a bit difficult with 5 meters cars. There was no key for the bathroom, which is accessible from either two separate rooms, thus we had to make rules ( knock on door before entering the bathroom/toilet ). The two satellite tv’s are not very good, and they are not smart tv’s which for that price i’ve expected, so don’t think about using your Netflix account during your stay. The hotel announces sauna and jacuzzi, but there’s only sauna until 10pm. My daughters tell me a woman used a key to open their door and asked if the stay was pleasant, my daughters did not put the do not disturb sign on the door, that might explain. Overall the price for the stay was okay considering Germany is expensive compared to other places in the world.

We really enjoyed our 2 night stay at the Balthasar Neumann. They worked with us to address an issue with our ability to check in during the standard hours. The family rooms that we had were wonderfully large and comfortable -- I actually regret not having more time in the room! The area around the hotel has many pedestrian-focused streets and available cafes etc. The station is about a 15 minute from the station without luggage -- allow a little longer if you are pulling bags along the brick sidewalks and roads.

I was only here for one night but a very pleasant stay. No issues or problems

Easy check in process although the room is in a separate location to the reception. Staff were friendly. Clean room. Walls were paper thin and floorboards above very squeeky. Our neighborhs upstairs were very loud between 0200/0400 and kept us awake. However this noise was not the fault of the hotel.

The staff were very friendly and helpful. The property space was quiet big and the rooms were cleaned every day and clean towels given which was nice.

Hotel staff are nice enough. Room and private bathroom looked nice but the bed was very hard and uncomfortable. Struggled to sleep due to that and the fact it was so hot but couldn't have the windows open because other guests where on the decking below our window making quiet abit of noise.

The staff was very welcoming. I think they went beyond a normal service to make sure the guest found their room and a place to park. The room I had had a couple of minor annoyances but this place is perfect for somewhere to sleep for the night. Dislikes: the room I had was small and the shower track was misaligned; allowing water to slip through the cracks. Nevertheless, you can walk to the bus station that takes you straight to Phantasialand (3 euros per person round trip).