Overall Ratings & Reviews Rio Sagrado, A Belmond Hotel, Sacred Valley

Great place to unwind and relax from a lot of the activities that exist around Peru. Great pit stop on the way back from Machu Picchu

Great experience, we love our 2 night stay.

Very expensive, not just the room the food, drinks, and services, way to expensive

Beautiful property located in a very special and unique part of the Sacred Valley. If you want the most luxurious stay in this area, this will be it. Service was great. Pre arrival communication was good but not great. I ran out of shampoo whilst taking a shower. Rooms didnt have AC or TV that I could tell. Pool couldve used some skimming of debris. Otherwise perfect stay. Make sure to feed the alpacas!! You can catch the Hiram Bingham train to Machu Pichu literally right outside hotel entrance which is a unique feature and experience

Amazing property and the most friendly staff. The service was top notch. Everyone made sure we were taken care of at every point during our stay. I’m from the US and they met every standard. I can’t wait to come back and spend more time here!

Great quiet resort with well manicured property and beautiful views. Very friendly, professional staff with beautiful views. Note that the activities offered (horseback, shaman) were very expensive even compared to other Belmond properties in Peru. We ended up finding off resort options because of it.

The staff was incredible and so friendly. Ana was our favorite server and would greet us every morning and help with making reservations for the picnic. Yolanda in the spa was so amazing I had to go back for a second visit. The property was beautiful. We were here during a strike meaning that for two days we couldn't leave the hotel. Luckily the hotel, staff and food made those two days very relaxing. We are our way through the entire menu and there wasn't a bad choice at the restaurant. We always felt safe despite the protesters and what we saw on the news in Cusco. They even accommodated us an additional night very easily when we couldn't get back to Cusco on the closed roads. Gery and Diego are amazing at drinks and would make excellent recommendations while we sat by the river. We spent 3 full days not leaving the resort since everything was cancelled, but there couldn't have been a better place to wait it all out. Thank you Rio Sagrado team!

Nice hotel, quite and relaxing place. Some things like the staff should improve.

What an incredible property! We hit a bit of a bump during our trip when upon arrival in Cusco, we learned that a strike blocked the only road into the Sacred Valley, preventing us from getting to the hotel. I called and spoke to Daniel who immediately helped us find the solution of staying at their partner hotel in Cusco for the night and coming up the next day at no additional cost. I had been worried because our booking was through a 3rd party, but both hotels were extremely accommodating and made sure we were well taken care of. When we did arrive, we could not have enjoyed our stay more. The grounds were beautiful - complete with llamas that you can feed! - the rooms were stellar and spacious, the restaurant was delicious and the staff were friendly and attentive. I would absolutely recommend Rio Sagrado as well as Belmond properties.

Beautiful

The people at this hotel are so kind and helped us navigate a million things. They helped coordinate tours, transportation and even our COVID tests to go home. The one ding I would give it is that the room was so small and the quality of it did not seem 5 star. There was a really low level smoking smell that was always present despite being a nonsmoking room. It’s a good spot - but not what I expect from 5 star.

Amazingly beautiful, amenity-rich, and superior service. The hotel’s mission/philosophy is to encourage guests to disconnect and they really deliver. Between the natural beauty of the mountains, river, landscaping in the backyard, pool/spa, delicious dining options, and even the baby alpacas that roam the grounds—it feels like you’ve been transported to a different reality, one of tranquility. THIS is how you vacation!

This hotel is excellent! The room was spacious and we had great view over the river. The stuff was very helpful and attentive, probably the best service I’ve had in a hotel. Highly recommended!

I loved the relaxed, spacious property. I cannot describe enough just how wonderful it was to wake up to the view. Everyone was very lovely. My only complaint would be the quality of the food. I require a celiac diet, and many times the staff just didn't quite understand, and made errors. The Belmond also owns the Sacred Valley train (which I highly recommend), and they understood perfectly and were able to offer me alternatives. The staff at The Rio Sagrado need a bit more education. I don't blame them, just the training should be a bit better.

The staff in hotel was very friendly and very helpful Thank you

Amazing property by the Urubamba river. Beautifully maintained and very relaxing. Staff was very kind and helpful, best service. I definitely recommend staying there.

We had a great stay in a lovely setting and excellent service with a dedicated staff to make your stay the most memorable.

The hotel is really beautiful with an espectacular river and valley view. The staff is very kind and helpful. The cons: didn’t receive any VIP benefit, including the room upgrade, late check out and the 10% of the spa services that we used.

Gorgeous. The hotel is an amazing oasis and the perfect base for exploring the Sacred Valley. Baby alpacas roam the property and you can feed them at 8am and 4pm. Waking up, you can see the sunlight on the mountain right across the river and take a shower with a glass wall looking out over the landscape. The spa has indoor and outdoor jacuzzzis, but the pool might be too cold for extended swimming.

This hotel is amazing. The grounds are incredible and the staff is top notch. It’s a magical place and certainly will be one of our favorite resorts we have ever stayed.