Overall Ratings & Reviews Kyriad Direct Agen-Castelculier

This establishment actually has no official stars. This is a richly deserved rating. Apart from one very kindly cleaning lady, I can not think of one positive thing to say about this "hotel". The sign on the gable wall tells you the hotel has been renovated. The notice in the plastic cubicle that is the "bathroom" (the door didn't close) tells you improvements will begin in September 2017. We found an infestation of flies on the nasty plastic curtain of the shower . And this was the better room we were moved to after complaining about the one first allocated to us. I could list a stream of complaints about this place but will simply advise you to think twice about booking a stay here. I would also ask where the positive reviews of this place actually came from because it makes Fawlty Towers look like the Ritz. I can't imagine who could enjoy a night here. I will never book a Balladins hotel again.

A rather basic hotel of "budget class"

This is a budget hotel, so I understand that the accommodations can't be perfect! It was our second night in Valence and we had stayed in another hotel for the first night. We just needed to get something closer to my daughter's place. The front desk people were out-of-the-ordinary nice. They spoke English to us without any problem, gave us information and directions to find good places to visit. The room was clean and fresh. The only major problem for me was the bed, harder than a rock. The type of bed that hurts you if you sleep too long in one position. So, my advice is: if you are tired of snooty French service people, unwilling to at least try to help you in any other language than French, then you have a friend at this hotel that will help you in English. You might have to endure an uncomfortable bed, but the atmosphere of good vibes and friendly service will help you to feel better about the bed.

Had no idea the hotel would be so far from Agen as I was without a car. This is a motel off the road to Toulouse amongst retail park type developments. My room was quiet, the breakfast first class with a local newspaper and good help given by hotel staff to find the local bus to Agen. But walking along the pavement or grass strip to the relevant turn-off was a bit daunting. Ate dinner the first night (a Monday when much shuts in France) at Leclerc supermarket as it was about five minutes on foot. The strange thing is that suburban life begins immediately on turning a corner off the road and the bus stop was about 10 minutes away in a charming village with church and shops. And Castelculier (perhaps 15 minutes) is similar with a Roman villa under reconstruction. So I found interesting lesser known France as well as visiting Agen with its canal on a bridge crossing the Garonne River and historic architecture. But really you need a car. I gather they get mainly people on business during the week and people on the move at weekends.

Rooms small but clean, it was cheap but that's about it!

This hotel had larger room than all the others of the less expensive chains that we have stayed in. We could put both suitcases on the floor and still have room to move around. The shower was the same small one, but did not have a curtain which made showering easier. Really comfy bed. For a short stop overnight it is a great little hotel.

Établissement propre et confortable. Prix plus que correct et petit dej copieux. Staff accueillant. Très bien. Merci

Bon accueil pas de bornes de recharge auto le plus proche 800 m aller/retour si j avais su ??

Bon rapport qualité / prix! Le petit déjeuner est très bon et varié et servi sur une large plage horaire On y dort bien et on entend peu la départementale adjacente

Très bien pour un court séjour

Tres sympa.

Hôtel très sale, des petites bêtes volantes. Les portes de douche n ont parlons pas. La moquette qui sent tres mauvais et de la poussière partout ( étant allergique j’ai passé une horrible nuit) pour le prix je trouve cela vraiment degueulase car ça ne correspond pas du tout au photo sur le site de hotels.com

Établissement très très vétusté

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Très bruyant. L’hôtel est au bord d’un carrefour et d’une nationale très fréquentée ce qui nous a empêché de bien dormir. Par contre, la piscine est très appréciée, ainsi que l’accueil très chaleureux. Le petit déjeuner est abordable et varié.

Bien

Chambre un peu petite et salle de bain trop exiguë 3 nuits pas de ménage

Lit peu confortable matelas use . Bouteille de jus de fruit caché sous le lit

Des chambres très sales et vétustes. Des blattes mortes signalées dans certaines chambres. 3 chaines de télé sur la vingtaine possible. Peu de prises de courant dispo. À 45€ je ne m'attendais pas à grand chose, mais j'ai quand même été déçu !

Super accueil