Overall Ratings & Reviews Azoris Faial Garden

Beautiful place. At the time, it was under some renovation. We enjoyed our time there.

This is a great location and good value for the price Its a bit tired but they are doing some rennovations that will help I would stay there again

Lovely location, beautiful views and easy walk to Horta Marina. Large spacious rooms and nice but chilly swimming pools. Rather dated decor and no vegan options available in the restaurant which was disappointing as the menu advertised some options but when we enquired, only meat and fish available. A kettle in the room would be a massive bonus as €4.20 for 2 tea bags and a pot of hot water was very expensive.

To call this hotel a 4 star hotel is a joke. The rooms are in dire need of a refurb and the bathrooms are so worn and outdated it give off a bad energy. Worst of all was the so called spa. The horrid tiles and fittings were decades old, dirty and soiled. The wood from the sauna was burnt dark brown and didn’t provide sufficient heat. It was admittedly not an expensive stay but there are far better options than this. On the upside the location was great and only minutes walk to the harbour front.

The rooms are a bit tired, but very clean and the water pressure very good Very central to town

Fabulous and the breakfast was divine!

Staff friendly. Pool and spa facility very good all season. Good gymnasium. Food offerings limited but what was offered was not bad and price reasonable. Rooms need some modernization. Shower bath combo a little slippery, possible fall hazard. But overall ok. Good breakfast buffet. Views were the best in Horta. Nice bar area.

it was great

Staff was helpful nice to be able to stay around pool area after checkout and while waiting for flight.

Spectacular view of the island and mountain of Pico across a 15 mile ocean channel.

Great location. Friendly staff.

Location and views from pool were excellent. Hotel facility itself was quite old and needed maintenance. Air conditioning didn’t work. Room was a bit bare. Hair dryer didn’t work. Bath fixtures were also in need of a refresh. Staff was nice enough and did what they could.

the property was located in a very good and safe area. Very walkable to the downtown, the pool had an excellent view of the ocean/port. Morning breakfast was available and with many options, The shower/bathroom was nice and spacious. A good overall stay.

Great service from entire staff. Clean rooms. Nice oversized outdoor pool. Great location. A good place to stay on Horta.

Excellent location. Great service from all staff encountered. Clean guest rooms. Great value for the rates. Would stay here again when in Horta.

Ive seen some negative reviews about this hotel, completely unfounded. Yes it's a bit dated but i found all areas to be clean and tidy. Our room was spotless, again a little dated, perhaps the bathroom could do with replacing the bath with a walk in shower, as you get older who wants to be stepping in and out of a bath. Breakfast was good with plenty to choose from. Service from the staff in all areas was excellent. Overall a good 3 night stay and good value for money.

Great staff great view will be back

it is a quaint hotel with traditional furnishings and charm. Our room is very spacious and well laid out. Ample closet space. Huge bathroom. The view from the balcony is beautiful - marina, mount Pico, the stretch of the ocean in between the two islands. Included breakfast buffet was fine, too.

Great location, just a couple minutes walk to town of Horta and less that 10 minute walk to the beach. Room overlooked the harbor and had a balcony. Good selection of food for breakfast. Friendly staff. Would definately recommend staying here.

You need a little bit of force to close your hotel room door, which sounds like people are slamming doors all day and evening as they are coming and going. This makes for a difficult night of sleeping. On one of the evenings we stayed, the hotel room and entire surrounding buildings lost power. Calling reception didn’t work from the room phone or when using my mobile phone. Without power, we had to sleep with the patio door open to let air circulate because the humidity made the room so warm . The hotel itself was clean, the staff and food was great and the facility was in an ideal location.