Overall Ratings & Reviews JAZ Neo Sharks Bay

Just one night, but we liked the staff and cleanliness.

upon arrival at 2:15 pm I was subjected to an unacceptable delay in being checked into my room at 3:40 pm. Not only was I left waiting for an unreasonably long time, but the staff w did not offer any explanation. I same time, I requested late check out at 7 pm and due to emergency medical conditions to my wife and pay the applicable fees, but unfortunately I have told by Mr. Michael that hotel late check out policy is 5pm and he consider that extending checkout time from 12 pm to 2 pm is a favor which is part of my paid request. Hotel policy became very subjective to claim the hotel right but not the customer right.

Jaz sharks was a really nice, smaller hotel. The staff were always friendly and couldnt do enough for you. Some of the drinks were a bit hit and miss but the wine and beer were good. Room and bathroom were spotless and kept clean every day. The beach is about a ten minute drive away and a regular shuttle is offered that always runs on time. Food was generally quite varied so there was always something nice on offer with loads of fresh fruit and salad. Entertainment wasnt great (repetitive) and was the only real area I'd say they could improve, otherwise will definitely come back! Thanks for a great trip!

We have 2 rooms as elderly they put near each other near restaurant and lobby. Reception attentive and helpful and solve issues right away. Staff are honest because i left phone in restaurant recovered also housekeeping the safe run out of batteries last day and it was okay to leave in the room. Room very clean Thank you Abdo! but what i like most is the Food its freshly cook not huge big amount and re- heated. Different each day meat. fish, chicken veges.The restaurant is small we queue in first nightwe arrive.Compare to other hotels its a small hotel so run down juice but its like robinson or squash drink. The massage ( near pool) in hotel very good and foot spa first floor really good. Shop reasonable too. We ate out most night as Sharm opens at 5 pm all shop restaurant in old market.We went tobSoho square but UK price for food more Western. We ate in El Masriyen for grills but if you go late you only get what is left with their meat. Fares restaurant was good but choose your seafood fresh weigh it before they cook it then you know the price. We went on buggy dinner stargazing ( wrong title because you see star only 1 minute the phone said it was Jupiter. Love the Bedouin dinner show and buggy experience. We bought Tours at the reception Sinbad Tours ( Sharky is the best). We were out everyday on Tours. Yes i reccomend Jaz if you like something small with good food abd cleanliness like home. There are bigger hotels but more money . Room have heater/ AC.

Staff is excellent. They tried their best to keep it up. But property condition is poor. Not enough facilities. They claim beach to their sister hotel but you have to pay for everything there even for your drinks. Jay Belvedere staff is terrible. Don’t recommend this hotel.

The room wasn't in excellent condition

A lovely place with lovely people, very friendly staff and such a lovely room very clean, love food and pools , the view, very easy access everywhere. Recommend it very strongly

Very friendly hotel food excellent we were made very welcome. With the people there everyone bonded well. Entertainment staff very good and getting everyone involved. Would definitely come back and recommend to people to stay.

Best hotel ive ever stayed at

Service is terrible. Food is awful.

Nice,small, cosy hotel that allows you to relax and enjoy your holiday

Jaz sharks bay was a great hotel really nice food and facilities and wonderful staff.The only negative was that there are no guest lifts so if you have mobility issues it could be worth considering somewhere else. But for me I loved it

Our stay was amazing couldn't fault it at all the staff are all amazing so friendly and believe me when i say nothing was to much

It was a memorable experience property is well designed keeping guests needs in mind staff is brilliant specially Mohammad at reception is a star food was very keeping in mind it was off season Overall five stars for everything

Good customer service, nice and clean pool, nice gardens and that's all positives. Bad food, music very monotonous and too loud. We booked this hotel to have a relaxing holiday but the music was disturbing. Rooms weren't clean enough and the bathroom stank. We couldn't eat in the hotel anymore (we booked all inc) after two days (we spent a week there) as we felt unwell. We had to eat out.

Left 2 days early due to problems at dinner.

No good

The hotel is good, service and staff also good but there is a big problem we face with it that hotel location appears on Hotels.com Website looks it`s front beach but actually it is so far from beach. because of that We forced to amend our reservation from 4 nights to 1 night without any compensation from any side and we loss our trip and back home early. so thanks for both (Hotels.com and property)

comfy & cozy hotel, tasty & delicious food, very fast check in & out, very polit, professional & friendly stuff, the rooms were a little bit outdated and needs renovations but still comfy, Taxi services is extremely expensive at the hotel, I'm not recommending it to anyone, just go out of the hotel and take a taxi by your own. the beach was far away, from the hotel but there was a free shuttle bus, during the day, so it was no problem, overall, it was a great family vacation, we had a lot of fun

the staff is very helpful and friendly, the food taste is delicious and good quality though not lot of varieties, the only concern is that the beach is far from the hotel. other than that, everything was amazing and will definitely come again.