This hotel is a dump like no other. Having booked a superior room I was given a basic room in the basement with no window. Upon complaining, I was sent to a second room which was also basic and windowless. Finally, I got a "superior" room as in the published pictures but it was half-buried (see picture). I stopped complaining except that after a few hours I had to move to another superior room dungeon because the aircon was not working properly. How can Hotels.com possibly send their customers to this absolute ditch.

It was a quick overnight before flying to Fernando de Nonronha, The staff was friendly, the room was simple but clean and the breakfast was very nice (included) with many options,

The hotel claims to have a parking lot however, they have available places to park outstide the limits of the hotel exposing the car at night time. On top of that, this space is not fully connected to the hotel perimeter for it needs someone to unlock the door to allow the guest to reach the car without having to walk an entire block. Aside from that, everything was really good and the staff absolutely friendly!

Excellent location great room service highly recommended

Good pool, nice location, good bars nearby - Cais 43 being the best

If you want to be close to downtown Natal and the beach, this is a prime spot. The rate seemed reasonable, although I am curious to know how much it would cost when the World Cup is not going on. But on the on whole, I enjoyed it. My room had a great view of the ocean, and the breakfast buffet provided an interesting introduction to Brazilian food, including their love of starches and fruits. Undoubtedly the best part is being 30 feet from the ocean, which is a little rough, but at certain times of the day swimmable.

Hotel was very clean and nice but neighborhood was not nice at all.

Signage is very poor, difficult to find. Parking was confusing, staff was not helpful. Most things were lost in translation ...

Stayed here for the World Cup. Good location and awesome service. Not an amazing neighborhood but you're in Brazil and that's hard to come by. Right on the water and in great area for shopping in downtown.

Good location for surfers, beach walkers, adventure travelers. Not fancy area. Local Brazilians are usually flooding the urban beaches on weekends... which is great to see. There are 6 beautiful beaches all in a row. This one is in the middle. The climate is hot. Bring sunscreen.

Fomos atendidos muito bem pelo Frankie. O quarto não era lá essas coisas, com reboco soltando na parede, a mesa está se deteriorando, a madeira se abrindo. Pia do banheiro entupindo. Café da manhã satisfatório.

Ótima localização.

Tudo muito bom! Gostei muito do atendimento, café da manhã, piscina. Realmente gostei bastante

Hotel velho e com cheiro de mofo; pia entupida; faltou água no segundo dia; falta de higiene no café da manhã; cama mal arrumada com o colchão ficando exposto no meio do sono; as fotos enganam muito!

Quarto standard horrível, paredes mofadas, cheiro de mofo em todo canto, úmido. Trocamos mas não adiantou muito. Faltou água pela manhã, meu esposo ficou todo ensaboado. Panos de cama com cheiro ruim, do travesseiro tbm, não aconselho o quarto standard pra ngm. Só avalio bem o café da manhã. Atendimento demorado pra abrir o estacionamento e pra responder no WhatsApp (único meio que deram). Enfim, ainda bem que foi só uma diária e não voltarei mais.

Excelente

Ótimo lugar

Razoável. Falta manutenção no hotel. O chuveiro pinga o tempo todo, assim como o vaso sanitário. O banheiro é abafado e úmido! Ô café da manhã é razoável. Tem o básico.

Estadia fraca, estacionamento é pago, quarto minúsculo, banheiro/box péssimo , café da manhã simples, a localização é boa.

Lugar tranquilo, gostei bastante do lugar,cama boa,Internet razoável, voltaria sem dúvidas a se hospedar.