My only issue was the cleanliness of the room, it was really dirty, it was so bad that we actually couldn’t stay at property and had to book alternative accommodation. To be fair to hotel, I did not raise the issues of cleanliness of room just raised concerns that cleaner constantly left bins at door to room.

beautiful hotel/resort, perfect location

A beautiful hotel in the heart of Koutouloufari. Rooms are spacious with everything you could possiby need during your holiday, plus a bottle of wine to welcome you. The pool area isn’t huge but very pretty and never so busy you can’t find a seat or sunbed. So many brilliant places to eat and drink on the area. Perfect holiday destination.

We had a wonderful, relaxing holiday at Koutouloufari Village Holiday Club. The apartment was fantastic, the pool area was lovely and quiet and the location was amazing - there are so many great restaurants all within walking distance. Staff were attentive, friendly and couldn’t do more for you, the whole place completely exceeded our expectations. The breakfast was great, I’d recommend including this on booking as it’s expensive to pay daily. Can’t wait to come back, thank you!

Beautiful gardens and pool area. Quiet and peaceful despite being in the heart of the village which has plenty of tavernas to choose from.

This is the 3rd time we have stayed here and it won’t be the last. It’s in the centre of Koutouloufari but still quiet and relaxing. You have everything on your door step. I wouldn’t stay anywhere else.

Quiet and peaceful but in the heart of the village. A perfect place to stay where you can relax by the pool or explore further a field. All the staff that we met were friendly and helpful, happy to go that extra mile to make our stay perfect. The stairs to the rooms can be challenging if you aren't use to them; however once there the views are worth it. Our room was cleaned regularly and the gardens and common area kept clean and tidy. Thank you KVHC for a wonderful stay, I'm sure we will be back.

Really enjoy our stay. The staff were so lovely and friendly. Accommodation was excellent, with crisp sheets and comfortable beds. The pool was wonderful and the surrounding area was stunning, sunbeds comfortable and the parking a really helpful bonus. Cannot fault it.

Would absolutely recommend this beautiful boutique style village and also stay here again ourselves! We arrived close to midnight, completely exhausted but the staff were brilliant, letting the kids sit with them while we parked the car, giving them each a drink and then helping us lug our bags to our very clean, spacious, well equipped and comfortable room. The food we had was excellent, the staff super friendly and helpful and we loved the pool area. Late check out wasn't possible but we were able to store our bags, use the pool for the day and given space to have showers and freshen up before leaving for our flight. Stellar service. Village location is lovely, in the thick of things but still quiet. Public parking is available a short walk away if the hotel car park is full and there are loads of bar, restaurant and quaint shopping options in the immediate vicinity of the hotel. You can walk down to the beach (might want to taxi back up!) or it is a short drive away. Very easy to access the airport and tourist sites by car once you know your way up and down the hill. If driving, use the street address to locate the hotel on GPS rather than GPS coordinates or you will find yourselves going round in circles trying to find the front entrance!! Thanks KVHC team, we had a brilliant stay :-).

There was an issue with the hotel, so they transferred us to a sister property at the same price… The service there was fantastic, and the views were unforgettable but I can’t speak in the actual hotel we booked since we never saw it.

This is a gem in a beautiful village! Walking around the streets is like taking a trip to the past. The construction is rustic adobe with a hint of modern. The rooms are very comfortable and spacious. They have a kitchenette which is convenient for a family. The pool area is beautiful and peaceful. They have bar service so you can enjoy and relax. There are plenty and delicious restaurants, bakeries and cafes around. The staff is very friendly, and they are always there to help you if you need information or transportation. I'm looking forward to coming back and explore more of Crete!

The location was very central. The staff were extremely friendly and helpful. The accommodation was in a traditional style and quite spacious, the kitchen was well equipped. The soft furnishings were not as comfortable as we would have liked. However the bed was very comfortable. We would be happy to recommend this accommodation.

lovely hotel. very privacy.

Great location in the centre of the village, lots of great restaurants/tavernas within a 5 minute walk. Views down to the coast. The staff are friendly and helpful. The accommodation is built into the hillside, up a series of steps with attractive planting areas.

The whole thing was fantastic from beginning to end. The staff were super helpful, the accommodation clean and of an excellent standard and the facilities great. It was right in the heart of Koutouloufari itself which is a great wee holiday village without being uber touristy. Can't rate it enough. A special shout goes to Vassilus who helped us out of a difficult spot on the day of departure - me having locked my suitcase in my room! He was there in minutes and the day was saved.

This place is a gem. Friendly staff and beautifully kept, quaint hotel.

Overall, I’m happy with the stay we had at KVHC. The property is cute and comfortable and the apartments are very roomy and have everything you may need. The staff is incredible, helpful and very friendly. The village this hotel is in is quaint and welcoming. However, the internet on the property is abysmal. We barely had a signal in our room and when you manage to log in, you only stay logged in for as long as your phone is not locked. Once your phone locks, you have to log back in. The room service could be improved as they only clean and change the towels every three days. They do take out the trash every day. Also, the pool only works until six. I’m also torn about the location of the hotel. While the fact that it’s so far from the beach and town - and also about a kilometer and a half uphill from both - means that it’s quiet and relaxing and you have incredible views you are very far from the beach and everything in the village is twice as expensive as it is in town. In addition, the beaches in town are very bad - the water is full of seaweed, the waves are huge, and the sunbeds, which are packed on the beaches like sardines, cost at least 10 euro for the pair. Herssonissos is also very touristy. I do have to say that my aunt did die midway through this vacation, which may be coloring my general experience.

Excellent location in the heart of the village,near all the restaurants and bars Great pool and pool bar , plenty of free sunbeds and towels for the pool Great room spacious and well equipped Beautiful views

Magical little traditional Greek village nestled on a hill in the base of a mountain with beautiful sea views. The hotel is perfectly situated in the middle of the action of this adorable village and close to many beaches. There were so many great little restaurants, bars coffee shops, stores, mini golf and markets that are all in their beautifully preserved village look. All I could think of when we arrived at night with all the restaurant lights on, it’s like living in the Pirates of the Caribbean ride at Disneyland. The village is mostly visited by UK tourists, so everything is available in English. The bars even have all live sports for those homebody husbands that hate to travel. The hotel is very clean, modern inside, but the outside is traditional to the theme of the village. The apartments have all the comforts of home and we’re spacious with living areas, kitchenettes, dinning table, beach umbrella and private bedrooms. We rented two units Apt# one had a wrap around terrace with sea views and all the street activity. This villa had its living area upstairs but the bathroom was downstairs with a very winding steep stairway. the other villa had a hidden private patio, but all on the first floor for us older folks. Loved the staff, wood work throughout the hotel, cute gardens and refreshing pool. We had breakfast daily in the pool terrace and it was good. Manos made our stay wonderful by welcoming us and helped us find the hidden free hotel parking lot.

A wonderful holiday place . Our apartment was big with a huge balcony and views of the port of Hersonisos and the sea. Quiet and peaceful with lots of choices for food just seconds away