The hotel is overall good place to stay and location is perfect, close to main attractions and services. Planning to stay over night on the return travel.
Aschille
with Partner
10,0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Our stay at the Sheraton was excellent! The room surpassed our expectations, and the shower is absolutely incredible! My goodness, you felt refreshed and revived, ready to take on the day's adventures or to wind down at night. I have zero complaints! And yes, you do get the stuffed camel souvenir.
Definitely worth the visit!
Patrick
4,0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Everything was fine facilities wise except for my 500 yuan deposit which has not been returned at this moment in time.
Yours hopefully,
Pat.
John
Leisure
10,0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
This was far better than I had hope for, will stay here again.
purevjav
Business
8,0
/10
Reviewed 117 week(s) ago
Expedia Group verified review
good
Louise
Friends and Family with Friends
10,0
/10
Reviewed 252 week(s) ago
Hotels.com verified review
Beautiful hotel and I had a wonderful stay.
shuou
Family
4,0
/10
Reviewed 359 week(s) ago
Hotels.com verified review
the hotel doesn't have hot water, service is not at the level of Sheraton. not recommended.
Mrs.
8,0
/10
Reviewed 408 week(s) ago
Expedia Group verified review
Hotel room is big and comfortable
Hotel swimming pool staff is a bit rude and impolite with giving instruction
Pool was poorly finished with sharp corner signage in the pool
Ivan
4,0
/10
Reviewed 410 week(s) ago
Expedia Group verified review
I stayed in the hotel for 3 nights,and killed at least 3 mosquitoes each night. I suspected that there was a mosquito net in the room.
It was a terrible experience. I simply could not get enough sleep because of the mosquito. This does not suppose to happen on a 5-star hotel like Sheraton.
In fact, it is 4am now, I am waiting for the mosquito to come, I have been fighting with them since 2am.
I will never come back again.
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Aaron M
Family
6,0
/10
Reviewed 562 week(s) ago
Hotels.com verified review
Starwood really needs to get their quality control staff on site asap because the Chinese idea of maintenance and upkeep is vastly different than the rest of the world. In other words, "people don't do what you expect, they do what you inspect". While still a Starwood property, it's slipping fast with regards to basic upkeep of details. The staff were exceptionally nice however. My biggest beef was with the AC settings. For some reason, China has issues with AC and determines what people should set their AC to. If you are lucky, you can get it down to 24 celcius - this Sheraton was NO different in the four rooms I used.
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Ralf
10,0
/10
Reviewed 566 week(s) ago
Hotels.com verified review
I stayed for a week on business and this hotel can compare with any high class hotel across the globe, great service, comfort and accommodations
Verified traveler
6,0
/10
Reviewed 595 week(s) ago
Expedia Group verified review
Had to call maintenance due to the shower handle being stuck. No hot water. Room interior was about 15+ years old.
Steve
10,0
/10
Reviewed 649 week(s) ago
Hotels.com verified review
I stayed at the Sheraton while in Hohhot on business. Great hotel and great service.
Verified traveler
4,0
/10
Reviewed 702 week(s) ago
Hotels.com verified review
Reception staff cant explain themselves in english for standard procederes.
Verified traveler
10,0
/10
Reviewed 746 week(s) ago
Hotels.com verified review
it is very nice, clean and comfort, it is perfect place to stay if nothing to do in such cold winter time.
GIANFRANCO
10,0
/10
Reviewed 136 week(s) ago
Hotels.com verified review
Ottimo hotel in Hohhot downtown. Oltre alla validità della struttura, la gentilezza e la professionalità del personale a tutti i livelli ne fanno i punti di forza.
Rooms are ok, even if clearly not super new. For Inner Mongolia standards, for sure a good experience. Cleanliness is very good. Staff not sufficient, no spoken English, but especially little helpfulness (I do speak some Mandarin, but still no relevant suggestions to give on restaurants, sights, etc.). Restaurants/breakfast ok.
Verified traveler
with Friends
8,0
/10
Reviewed 398 week(s) ago
Hotels.com verified review
Bra hotell i centrala Hohhot. Gångavstånd till shopping. Mycket svårt att göra sig förstådd på engelska men det mesta löstes med tecken istället. Några i personalen kunde lite engelska. Mycket bra standard. Hårda sängar, vilket jag tror är vanligt i Kina. Frukosten mest kinesisk men fanns bacon och ägg, samt espresso om man fick rätt hjälp. Mycket hjälpsam personal.