Karen
2,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The rooms are filthy and haven’t been cleaned in years properly. Dirt on floors, marks on beds with mould in the shower & bathroom. It was like staying at faulty towers. When I checked in to a room adjoining that had been painted the day before & said I couldn’t stand the strong paint smell, he said come across the hall - I thought that might be the case. The windows were wide open, no fly wire & was dirty & dingy. When I called Expedia to ask for a refund or to move rooms they called the hotel & he advised they had another room available. Went into room that had a bathroom full of mould, dirty bed surrounds & broken microwave oven. Dirt all over the floor & stains - absolutely disgusting. Common areas filthy & cigarette butts everywhere at entrance doors & through whole carpark. Never seen anything like it in my life. The manager Andrew said it was due to their renovations that were underway. Told him I wasn’t flash but only liked clean hotels. He said they’re very clean & then said yesterday they do the best they can. Need to do better. Wouldn’t put a dog on that hotel to stay. Awful & that’s being generous.
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