Mercure Benidorm

Explore Mercure Benidorm
9,2
Exceptional
From 371 reviews
Cleanliness

9,4

Room Comfort

9,4

Service and Facilites

9,2

Traveler Reviews Mercure Benidorm

Number of reviews per page
20
40
Top reviews
Louise
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel is in a quiet area yet close to the beach and the old town. We found the hotel gorgeous the first two days, we arrived on a Tuesday checked in early and headed straight to the pool which was lovely, nice pool bar and chilled vibe. Due to the lush greenery limited sun loungers that get sun but we didn’t struggle the first two days. Room was gorgeous with tea/coffee and water provided everything you need. Love the Nuxe shower gel and shampoo! Breakfast was plentiful and fresh too. Day 3 things got lively with some stag and hen doo’s arriving, pool was chokka and it was very rowdy which was a shame but we just went out instead. They only have 1 shower for you to use once you check out and as we had a very late flight wanted make the most of our last day but using the facilities were an issue. Basically waited over an hour for a couple to use the shower! Which ate into our last night. Could do with an additional shower - and it was filthy! They did offer to clean it but we were so tight on time just had to use it. But apart from that gorg stay highly recommend for location and modern facilities.
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Alisia
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location. Clean. Nice to be away from the hustle and bustle
Claire
icon-with Friends
with Friends
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Love this hotel! We will be back!
Laura
icon-with Friends
with Friends
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely pool area good chilled vibe
Keith
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely room, cool and comfy. Breakfast was outstanding.
maria veronica
icon-with Children
with Children
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

El hotel esta bien ubicado, las instalaciones están muy bien, inclusive tienen música en vivo o hasta un show de baile vimos un día. Lo único malo es que están haciendo una construcción en una calle muy cercana y recibimos el ruido, pero aparte de eso el staff fue casi en su mayoría atento y las habitaciones cómodas.y El área de la piscina muy agradable.
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Emily Kate
icon-Family
Family
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely place to stay, nice and quiet. Breakfast had lots of options and Cava which was a nice touch. Loved sitting outside eating breakfast on a morning. Wouldn’t recommend the hotel restaurant for an evening meal but the lunch was really good! Nice big rooms too.
stephanie
icon-with Friends
with Friends
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was just amazing and a little oasis in the middle of Benidorm, welcome drinks on arrival, Nuxe amenities in the room, pool towels provided. Our room was nice and big and most importantly clean. We had breakfast included, there was plenty to choose from and all fresh, nice touch as had takeaway cups to be able to take a drink with you. A little bit of sun bed wars when the pool opens at 9am and there are limited beds directly by the pool. I think if they made the bali beds cheaper more people would have purchased one as they stayed empty our whole stay. The food and drink service was great as you can both delivered you lounger via the QR code on the tables by your lounger, a little expensive but very good. Entertainment was a nice touch and nowhere near cheesy at all the hotel is pure good vibes. All criticism would be our room door had been left open (accidently) by the cleaners. 100% looking forward to coming back already.
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Michael
icon-Family
Family
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Just need to offer more sunbeds
Liam
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel
David
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Chilled out luxury. This is our third stay here. All of the staff are friendly and helpful. Good food. I will return!
Peter
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Fantastic holiday, friendly staff plus the hotel is in a good location. First time we have used this hotel, but we were very happy with the hotel.
Ian Campbell
icon-with Partner
with Partner
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Welcoming and friendly staff, always happy to help. Very good buffet breakfast with something for everyone. Only point would be the bathroom needs a redecoration as a bit tired.
Matthew
icon-with Friends
with Friends
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good breakfast, nice room with good terrace, close to the beach. Staff were great and really friendly and helpful
Richard
icon-with Partner
with Partner
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were very friendly and knowledgeable. Breakfast was very tasty every day. Room was very clean.
Jacqueline
icon-with Partner
with Partner
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The breakfast was lovely as were the staff...the room was cleaned daily and although spotless I expected it to be more modern. I stayed in the privilege room and the shower although clean was a bit grubby and had a damp smell which lingered in the room.
JULIE
8,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff welcoming on arrival and courteous throughout our stay. Our room, which had a terrace and overlooked the pool, was clean, the bed was comfortable
John
icon-with Partner
with Partner
6,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Noisy outside our room from construction works on a nearby street. Staff ok breakfast lovely.
Hannah
icon-with Friends
with Friends
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff were very welcoming and helpful. The hotel was clean and had all the amenities we required. The breakfast included was a large selection, there was plenty to choose from. The outdoor pool area was kept tidy. We couldn’t fault the hotel and would recommend it!
Manjeet
icon-with Friends
with Friends
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Really impressed with the property and the location
Number of reviews per page
20
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