Have stayed at this hotel many times over the last few years and have never been dissapointed. However, on this occassion I was extremely dissapointed with this visit. The facilties need a massive improvement. The bathtub has not been cleaned properly, hairs were not cleaned out and tissues were clogging the drain hole. The sink water took a very long time to drain. The AC was not working properly and the fans were blowing intermittently.
One of the beds had a completely broken well and was sitting completely on the floor. The pillows were not fantastic and were too stiff.
Hotel needs to do a lot to get it up to a good standard, especially for a city centre based hotel.