Overall Ratings & Reviews Xeliter Balcones del Atlantico

The only time we saw or worked with any staff was upon check in at the reception desk and when trying to check in our representative started to help guests who arrived after us. We tried to be patient but had driven several hours and had a new infant with us. The check in process was slow, unorganized, unpleasant and subpar. I would not recommend this property. There are plenty of better villas with better service and amenities.

Close to the beach, beautiful vegetation and quiet location. Unfortunately I was not able to sleep. The air conditioning was set so cold and there were no blankets. Additionally there was no access to internet.

The apartment was spacious and comfortable with multiple balconies and a private hot tub. It was perfect for our family.

Close proximity to the beach.

The three bedroom patio suite was stunning to walk into. On the whole it was a good stay. Just a few things that needed to be corrected for future guests. The dishwasher did not work and had stagnant smelly water in it and the smell tended to permeate the suite. The air conditioners only worked in two of the bedrooms, and the stove did not work. It was such a nice place we worked around it all. It was perfectly located, about a 5 min walk to The Mosquito restaurant.

Apartment location is great and we loved the restaurant across the street. But the apt was dated with a musty smell. The balcony is big and a great place to spend your time. Inside, the lighting was terrible and the linens and towels needed a refresh. Don’t expect cleaning or extra tp or any basics like dish soap… it was a basic Airbnb experience.

No me gustó el servicio y además el Aire acondicionado no estaba funcionando.

good beach

Not good

I stayed many times, beautiful resort

The apartment was beautiful the space was clean and perfect for a large group. The staff was very friendly and professional, we will definitely be coming back!

Great service

The place was nice, clean and at a perfect location. Nothing wrong to say. I love it

The staff was exceptional...from the security guards at the front ,gate ,to the reception and housekeeping..everyone was helpful with every concern , all while smiling ...location was exceptional, the restaurant and bar was very good...will definitely return

It is in the perfect location, just outside of Las Terrenas. Quiet, peaceful, beautiful, but close to dining and shopping.

there were a number of issues in our unit… the dishwasher and clothes washer did not work, the balcony doors did not lock, there were no screens on the windows and doors so if we opened them to get fresh air, mosquitoes came in! The lighting in the unit was super dim everywhere! no reasonable place to put in makeup/get ready to go out.

The room the staff

Good stay

We drove past the property seven years ago and it caught our eye. We stayed this time. Very nicely decorated inside. Beds and linens were great. Check in was very easy. The overall property is older and overgrown, but it works. The kitchen pots, pans and cooking utensils are a worn out. But we successfully prepared meals nonetheless. The restaurant on the beach is a real upscale treat. Good choices. Excel service and they served the food very fast. We will definitely return to this property.

I received the upgrade but the room wasn’t ready and the staff wasn’t nice at all