The room was indeed spotless and the staff supportive and courteous. The helped with arrangements for local travel and airport transfers seamlessly.

Friendly staff, great location, good breakfast buffet. Would recommend.

Beautiful , historical hotel. Staff are so friendly and helpful. Good breakfast which we enjoyed sat outside in the beautiful garden. Room was also beautiful , cleaned to high standard . 15 minutes walk via scenic coastal route to nearest beach and restaurants. Close to venetian harbour and old town chania

Quiet location but easily walkable

Intimate hotel

Very clean room, very friendly staff and a super breakfast, will return.

I had an absolutely wonderful stay at Halepa Hotel. The moment I arrived, I was impressed by the hotel’s elegant neoclassical style, blending historical charm with modern comfort. The building itself is beautifully maintained, and the atmosphere inside feels warm, welcoming, and truly relaxing. The staff were exceptionally friendly and professional—always ready to assist with a smile. From the reception team to the breakfast service, everyone went out of their way to make my stay comfortable. The breakfast was delicious with a good variety, and the rooftop terrace with the Jacuzzi was a highlight, offering a perfect spot to unwind after a day of exploring Chania. The location is ideal: the hotel is in a quiet neighborhood but still close to the Old Town and the main attractions. Having secure parking was a big plus, especially since I rented a car directly through the hotel. The car rental service was excellent—fast, easy, and stress-free. The vehicle was in perfect condition, fully insured, and came with unlimited mileage and 24-hour roadside assistance. Everything was clearly explained, with no hidden costs, which gave me real peace of mind. Having the car allowed me to explore the stunning beaches and villages of Crete at my own pace. Overall, Halepa Hotel exceeded my expectations. The combination of a charming hotel, outstanding staff, and hassle-free car rental makes it the perfect choice for anyone visiting Chania. I would definitely stay here again and highly recom

Classic gem

Beautiful rooftop. Parking is free

Great!

Lovely stay. Hotel is in a beautiful old building and just a relaxed 15 -20 minute walk into the gorgeous old town. Delicious and plentiful buffet breakfast and clean and comfortable rooms. Nice roof garden with jacuzzi and a few sunbeds

It was an old charming place. A bit off the harbor. There is limited transportation. If you have a physical disability, it might be an issue.

Hot tub wasn’t in service-wouldn’t have booked here if I’d known that. It was the only reason I’d paid extra with so many more affordable hotels in the area. Sauna didn’t work- wouldn’t have booked here if I’d known that. Wasn’t given any information about massage treatments- I didn’t bother asking after finding out about the hot tub and sauna. Air conditioning in my room didn’t work- wouldn’t even turn on. It was fairly clean and quiet which is one positive and breakfast was ok. But considering the price compared to other hotels closer to town, I’d stay elsewhere next time.

The property was beautifuly maintained.A gorgeous traditional building. The staff were friendly and helpful. The breakfast plentiful but the bread was tasteless . The hotel is somewhat outside of the old town so it's not suitable for anyone with mobility problems. A bus does run outside but it's a bit unreliable.

Great location near the water and the staff was very accommodating.

Very quiet and peaceful. Breakfast was also great!

It was charming.

Wonderful staff, great rentals on the premises, great breakfast. For sure we will stay at Halepa again.

We loved our stay at Halepa! What a gem. The rooftop garden and jacuzzi/pool were a lovely touch. There's a gym downstairs and a sauna. Also, the parking lot was perfect for us. The staff were so kind and friendly and helpful. My only complaint is the breakfast. NOT vegan-friendly. I emailed ahead of time requesting more options and they said there were many to choose from, but this was not the case. Fruit and a few veggies, olives and bread. That's about it. I would love to have seen more plant protein options like a tofu scramble or bean salad. Otherwise, everything was perfect.

Hotel staff was great, breakfast was delicious, nights were quiet