I loved having a face cloth . Honestly all hotels that use liquid soap should have face cloths . Frustrations were always having issues trying to shut the lights / fans off / on : the switches are just 😞. However the bottles of wine left made up for that . Thank you

Great place and staff, loved the chocolate treats every day

The property is located in a very good area in Palermo near Palermo Soho with many walkable amenities such as restaurants and bars. Overall, the property was in good condition, but there is room for improvement. The property does not have a restaurant, so the breakfast is average and do not try the room service. Cleanliness is inconsistent, as it depends on who is cleaning the room. Wi-Fi in the room is not reliable, so for working, this hotel does not work. Overall, it is a good stay for a short trip - it offers the basic needs, but is not outstanding.

El hotel es super cómodo y ofrece lo que puedes necesitar para una buena estadía en Buenos Aires. Gonzalo y Denisse estuvieron siempre pendientes de que nuestra experiencia fuera la mejor. Incluso si se presenta algún inconveniente ellos hacen lo mejor para solucionarlo y hacerte sentir en casa. Disfrutamos mucho de los tours recomendados por el hotel y del Show de Tango La Ventana. Nos vamos enamoradas de Argentina 💙

El lugar y el servicio es magnífico, muy bien ubicado y las instalaciones agradables. Gustavo y Denisse estuvieron siempre pendientes de que nuestra experiencia fuera la mejor, incluso si un inconveniente se presenta ellos están siempre proactivos a solucionarlo. La comida muy rica en el hotel y el tango show en la ventana que reservamos a través del hotel fue espectacular!

Ilum Experience Home was wonderful. Super clean, very inviting, friendly and helpful staff. The breakfast is also outstanding.

Comfy beds, incredibly helpful staff, good breakfast, decent gym, great location

Illum is a fantastic hotel- the staff were all so helpful and friendly. Gave us tips and advice. The hotel breakfast was great- fresh fruit, nuts and homemade baked goods. We really enjoyed our stay. 10/10

Excellent

My stay at the Ilum was fantastic! Hotel staff are very friendly and made my stay be a great experience! Very clean and beautiful decoration! Excellent location! Breakfast delicious and had a beautiful surprise for my birthday! Highly recommend!

Very nice hotel in a very cool neighborhood.

Super friendly staff, nice amenities, in a good area of Buenos Aires.

What a great hotel. The front desk staff is outstanding and very helpful! Provided sights that we should definitely see and dining options.

This is a lovely place to stay in a great area of Palermo. The staff were very friendly and helpful.

Modern highly functional room with effective open space. Friendly attentive staff.

The hotel staff, the breakfast, and amenities were wonderful!

Great hotel with good sized pool. Good location in Palermo Hollywood Recommend rooms with balconies Good value for money and very helpful staff,

Enjoyed the location away from the center part of the city. Some nice restaurants in the area. The front desk staff was outstanding.

The staff and service at this hotel were amazing. The staff was very professional and friendly, more importantly, they were very attentive when we called. My only pet peeve was the air conditioning, although it seems you control it in the room, you really don't. We called a few times due to the lack of a/c to find out that they actually control it from the reception area at the lobby. Also, you had to run the hot water for about 3 minutes for it to kick-in - quite a waste of water and time.

Great location. Nice place