Overall Ratings & Reviews Holiday Inn Express & Suites El Paso Airport Area by IHG

Hotel was great! Only stayed for one night. Bed was very comfy and food and necessities are mins away which was convenient!

Very friendly staff. Better room cleaning is needed, and hotel need a refresher

Didn’t have the room I reserved,

Great customer service!

The front office staff is great!

Comfortable and clean stay before flying out. Breakfast options were great and staff was super friendly. Dust storms didn’t allow us to use the pool and hot tub, but it was nice to know they were there!

Good place to stay. Room was clean and comfortable. Front desk staff helpful and friendly. They did not have any sort of non dairy milk at breakfast/for coffee so that was a downer.

It was fine for the purpose of my stay. It was a little dated, but for the price it was good. The facility was clean, and the staff were very friendly. I really enjoyed the lovely woman in charge of the breakfast lounge. She was kind soul.

We stayed at the hotel on the last night of our vacation. When we checked in the person at the front desk only provided one room key and didn’t ask if we wanted more. There we as a water puddle between the water supply line to the toilet and the base of the tub. While not a major problem it was off-putting. Overall the hotel seemed older and in worse condition than other similar properties we stayed at on this trip. A couple positives: the bed was comfortable and the shower pressure was good. The breakfast had some hot items (eggs, sausage, pancakes), cereals, and yogurt. It was okay. Verdict: somewhat disappointing but passable accommodations.

Could here guests stomping around on 4th floor.

We chose this hotel because of the pictures of swim pool and hot tube, it was so sad we couldn’t use them, they are so dirty!!!

Nice. Super quiet even tho it’s right by the freeway. Convenient to restaurant, fast food and grocery store. Breakfast had a nice selection. K cup coffee in room a huge plus. Pool and hot tub are open. Fitness room was adequate. Overall great stay

We enjoyed our stay

Everything perfect!

Comfortable beds,easy parking ( you have to pay for it) We had a 2 bed roll in shower accessible room, that is becoming difficult to find in El Paso hotels . Helpful staff. I have to request to have my room service every day. I would have prefer if they did it automatically. It was quiet, easy access to the highway and airport.

EXCELLENT PLACE

Excellent

I liked it was close to many stores and restaurants.

front desk was friendly

This hotel was fine. Close to the airport and I 10. The charge for parking was a big turnoff (yes I know it was only $10 plus tax, plus a service fee). I think it’s nothing but corporate greed.