Overall Ratings & Reviews Symphony Palms Beach Resort

Very bad experience! All rooms smelly, water leaking into the rooms, no clean towels, bathroom wires were open. Worst experience i ever had in my life. I booked for 2 days but i checked out on first day only because of these hell of experience. So requested refund for my 2nd day.

It is good hotel with polite and friendly staff. They served us well. Few things they need to improve about cleanliness and comfort. I am happy to accept that hotel maintains it's image around.

It was a pleasant stay and everything was well managed. We were able to enjoy the scenic beauty and hotel's private beach.

Good property with great beach view of the resort. Spacious room, with poor light's if screens are closed. Breakfast spread was ok. Food from restaurant was good in taste.Close to most of the attractions.

The good: 1. The rooms are large, clean, comfortable and well equipped 2. Room service and food is decent The bad: 1. What you get, is not worth what you pay 2. I wouldn't spend extra for the breakfast or for the "beach front rooms" If you're looking for a room which opens up to the beach, you'd find much better options at a much better price. Be extremely careful while booking your rooms, though we booked a room by the beach, we were given a room at the far end of the hotel. This happened with at least 3other guests checking in at the same time as us. There clearly is wrong information given by the hotel on most websites. Be doubly sure about the room you're getting while booking. Would I come back here? Not a chance.

This hotel is well located good service but the bathrooms need to be updated, I think the property is at a stage in which it requires updating restaurant and breakfast average I would say it’s a 3 star hotel.

The stay was great. It is very beautiful property. They have a Tour guide Salim, who helped us plan the trip as well. They have a nice private beach. Only if they could have the bar on the beach.

We were not very satisfied with the food and the accommodation. Considering the rate you can get better.

The staff are very unfriendly and not helpful at all

Overall, our stay at Symphony was a large disappointment in terms of value for money. There are locations nearby at a much lower cost but with less marketing capacity, but more dedicated to service. Also it keeps the flexibility to eat outside, whereas here with half-board you are "confined" to a mediocre cuisine. We went for a diving holiday but the fact that for about a month now off-shore diving has been banned by an Indian government regulation, has conveniently been not mentioned to us. Therefore, we wanted to shorten our stay as the plan of pertaining an advanced open water diver license could not be realized. The hotel offered little to no help at all for that, so we forced to stay.

Overall a great stay -- yes it was a bit pricey but during the holidays your options are a bit limited on Havelock. Beautiful beach, enjoyed the feeling of being in nature just steps from the room, and since they're all little bungalows it was nice to have a bit of privacy and feel like we were in our own cabin near the beach.

On the Hotels.com pages there was stated that there is wired internet in the room. However, the only place with internet was the hotel bar (of course you need to buy something in the bar in order to get access to the internet).

As it was out of season the resort was quiet and relaxed. The room was clean and comfortable. Nothing was too much trouble for the staff. A brilliant location and the food was great!

Best location.near to dive area.lots of greenry.value for money.cooperative staff

This hotel is not worth the money. It's way over priced with no value. We stayed 5 long days here and each day by 5pm the cleaning staff didn't make up the room. We had to ask, and got dirty looks from the front desk. Our room wasn't sealed properly has a lot of bugs in the room. No hot water and A/C turns off at about 6pm.

Description of rooms is misleading, ie rooms sold by the tag "beach facing" are not really facing the beach or giving a view of th beach from windows. In all areas Service was very slow and unremarkable. No running hot water. Restaurant staff not very forthcoming and again very slow service. Had to change rooms as main door when closed had a big gap between frame and door and wash pipe in the toilet was leaking. Rooms are not well cleaned by staff. For the price i paid could get a five star excellent service in Mumbai instead. Cost was not justified.

Staff were not helpful, we had paid for an extra mattress for an extra person which they had not prepared and gave us a thin old mattress on the floor. The beds were uncomfortable and the breakfast was terrible. Overpriced for the quality of service. They also ring every morning at 6am with Chai.

Our stay was very good. But Wifi in needed in rooms.

the hotel needs to be maintained more better by the staff.........though they are helpful the maintenance is lacking............the tariff is much more than the surrounding hotels...so please check out the others and you may find a better deal.

The hotel is ok as per standards outside, but in havelock as compared to other places (which had tents and huts) this was nice (wooden structure). The rooms are very close to each other and bathroom is ok. You don't have hot water facility in it. no geyser. while booking I thought it opens on a beach, but thats only for lagoon cottages. The rest are on the other side of the road, though not far. The arrangement and view on the beach side is nice. Food is overpriced. Though overall a nice hotel as compared to the other ones in havelock.