Alguien tiene que cambiar la descripción de este hotel en el website de Hotels.com, porque es engañosa y no está apegada a la realidad. En primer lugar, este hotel queda a 30 minutos a pie de la Plaza de Toros, el sitio web dice que está a solo 11 minutos, mentira!!! Segundo, el sitio web dice que este hotel tiene alberca (piscina), y sí que la tiene, pero hay que pagar $24 euros por persona para tener acceso a ella. No se trata de una alberca recreativa sino de una tina de hidromasaje. Segunda mentira!!! En tercer lugar, se dice ser un hotel de 4 estrellas, pero debido a la falta de limpieza y a la condición de algunos muebles y paredes dentro de la habitación, yo solo le daría 1 sola estrella.

The room was nice and clean and spacious.

Amazing hotel and staff. Loved it!

It was fantastic

Modern design, spacious rooms, beautiful restaurant, rooms a little run down.

Great hotel with excellent views and convenient on site parking. Staff go above and beyond

Absolutely gorgeous modern hotel. Massive luxurious rooms with superb large bed. Lovely rural view with the cathedral. Delightful staff and excellent restaurant. Loved the tapas bar menu and local buffet breakfast. Close enough to walk into the city along an easy path. Best stay in Pamplona!!

Absolutely loved our stay! Clean and quiet with great amenities!

Clean, nicely decorated ,staff were friendly and very helpfull, is a little bit out from the old town 30 min walk but we had our own car so didn’t try breakfast was also delicious

Hotel slightly out of the centre which made it easier to get to buy car. Parking easy and free. Had room upgraded to a suite which was fabulous and free bottle of bubbly was a lovely bonus!

Nice soft beds, quiet room.. lovely friendly staff

Excellent hotel but if you ar planning to walk to the city everyday you should take a taxi

One of the first times I have slept well in any Hotel for ages.

Excellent Service. Restaurante was worth a try. Great Taste and ambience. Walk to downtown is enjoyable!

This was our first time in Pamplona and didn't know what to expect but we needn't have worried. As soon as we stepped into the hotel our worries were found less. We were greeted by one of the biggest smiles we've ever seen on a receptionist. Check in was seamless and we were also given map of the area, with recommendations. If the entrance to the hotel took our breath away our room left us speechless! It had everything thing we needed and more! It was so big and comfortable, it was a shame we were only staying one night. Every member of staff that we met made us feel so welcome and they were focused on making our stay perfect. We would definitely stay here again if we're in the area

It was an excellent experience from the moment we arrived. We were greeted warmly, given a room upgrade, and a bottle of sparkling wine was delivered to our rooms. The rooms were very spacious, modern, and clean. The staff were very friendly and helpful. The onsite parking was very convenient. I would absolutely recommend this hotel.

Luxurious hotel, relaxing and with top quality customer service.

Nice hotel

Muy padre el hotel el cuarto espacioso y comodo y se descansa muy agusto

We stayed for 2 nights and enjoyed our stay. We got a room upgrade and a bottle of Cava. The hotel said it was because it was my wife’s birthday! The room was large and had a sitting area and a balcony/terrace with sun loungers. The only thing missing was a desk. The hotel was quiet and had free underground parking. We ate there one night and the food was OK, but the entrecôte steak was very chewy. One standard complaint. Why do hotels leave instructions about hanging towels up if you don’t want them changed and the promptly change them anyway. Greenwashing, I think, describes this practice