Overall Ratings & Reviews Holiday Inn & Suites HOUSTON WEST - WESTWAY PARK, an IHG Hotel

Good

Very convenient location to my office. Unfortunately no dining options around.

Check-in delays and long waits in the lobby overshadow any welcoming atmosphere. Advertised amenities fall short, with the restaurant and bar closing early on weekends, leaving you without advertised room service options. A musty smell and stifling heat throughout the hotel contribute to an uncomfortable stay, while the breakfast buffet, available for an extra fee, offers a lackluster selection compared to complimentary options at other hotels.

Nice accommodation

Very amazing and cleen

It was very clean

Everything was just fine. Only one coffee cup.

The room had an odor, and there were spiders crawling on me. I went to change rooms and they told me there were not any more.

It’s nice area but the pool was freezing, the restaurant wasn’t really a restaurant and was closed multiple times while we were there. I always stay at the Holiday Inn- this one was a disappointment.

Property condition, housekeeping and room condition was pretty good. Now, break FOOD was fair as best when is free, BUT when there is cost $ for breakfast, the rating is POOR.. Choices limited, food less than appetizing and breakfast area service poor.

Clean comfort nice and well be back

Staff was horrible, gave us a hard time when we asked for extra towels. Housekeeping was awful. Bed was hard. Back parking lot isn't very lit and security is nonexistent. We didn't pay the $14/ea for breakfast so I can't say if the food was good or bad.

For my stay it was great. The staff was super friendly. The bartender was excellent. Hope to stay here again

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good place to stay for work. could be noisy sometime in the night

I called before i booked and ask if the pool and jacuzzi was operational. they assured me that it was. so i booked the room only to find out that thay was not the case, the pool and jacuzzi did not work which messed up the trip for my daughter. it was a waste of time and money.

Greta property, really calm area not too much going on. A very peaceful getaway.

Very convenient location for me. The only thing I didn't like was not having a microwave in the room

Nice