9,2
Exceptional
From 516 reviews
Cleanliness

9,4

Room Comfort

9,2

Location

9,2

Service and Facilites

9,2

Traveler Reviews Holiday Inn Express & Suites FAIRMONT by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Frederick
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good nights rest. What can be expected at the price paid.
Kathryn
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Convenient hotel just off the highway. Exceptionally friendly and helpful staff. Room was clean, quiet, and comfortable. Delicious continental breakfast with a variety of hot and cold foods available.
Thomas
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff very helpful
Peter
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean and Morgan at reception was great.
Kim
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean, convenient off the interstate
MaryBeth
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

In general it was good, the rooms refrigerator had leaked out onto the floor so there was a little water on the floor in front of it. We put a towel over it and told the staff member at the front desk. He offered to give us a different room but we declined since it was only a one night stay and we were tired.
Donnie
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It was a real nice stay. Clean place and good service
Verified traveler
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The staff are very nice
Mathieu
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

This hotel is clean and has many amazing amenities. There are cookies, coffee and hot chocolate at check in. Theres always water available. There is a pool and a great breakfast included. The desk attendant was welcoming and very helpful. Our 2 queen suite was spacious and very clean.
Joanne
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We have stayed here before and have never been disappointed. The staff is wonderful, and Scott, the general manager was a pleasure. He is always smiling and ready to help with anything we needed.
Gregory
icon-Business
Business
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The room was clean and comfortable and at a very good price. I'd stay here again.
LaDonna
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very clean. The staff was very friendly. Will definitely stay here again when in the area
Steven
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff was friendly as always
Jopseph
10,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The suite was fantastic. Mark (check-in) was fantastic, not only did he check us in but we also experienced a clog in the bathroom and he was able to address it within minutes. The only complaint is when I used the laundry room, the floor looked like it hasn't been cleaned in a few days.
Natalie
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great room
Stacy
icon-Business with Partner
Business with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff were really friendly and very accommodating, will definitely visit again.
Ken
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very friendly staff, excellent hot breakfast
Pamela
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Check in was easy. All staff were super friendly and helpful. Room was very clean and comfortable. Breakfast was great before we left.
david
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Loved the front desk hosts. Loved having continental breakfast available all day - for those who don’t want to get up early. Elevator floor was in need of cleaning,
Heather
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff was extremely helpful. Lobby and Rooms were very clean and comfortable. The pool was clean and water was warm. We would stay there again.
Number of reviews per page
20
40