Breakfast was great. Variety of options!

Breakfast was great options were endless. The room was clean. The bathroom had a little drainage problem, but I called maintenance and they came and fixed it. The staff were friendly.

Breakfast was great

Loved it

Overpriced laundry service. Also, some floors emitted a noticeable odor. Besides this, everything else was great!

Good property in a very central location. Very helpful and accommodating staff. Great food at the restaurants

The breakfast was fantastic. Brandon from front desk was so very helpful. I do want to say, the corridors and room smelled moldy. They have carpets in the room and corridors. I was very disappointed by this.

The hotel was beautiful and the breakfast was great, the room however had a moldy or weird smell to it

the room, pool and restaurant was nice. the only thing is it’s located in a very busy area of the city so no way you can walk around.

Lo único que no me gustó que no tienen opción, ni recomendaciones para las excursiones y son muy corta duración las excursiones qué hay en Panamá el hotel un poco aburrido... muy bonito y buen servicio , pero aburrido ...

This hotel was the best hotel I’ve ever stayed in as soon as you arrive, even though I arrived at night, they were still alert and very welcoming and that means a lot to me as a solo traveler when I checkedin. All of the amenities from the pool, the breakfast everything was very fresh and very accommodating. They had great security at all times of the night the 24 hour café was also a bonus as well and if you’re coming to Panama City, you must stay here!

The guest policy is not clear. If you have a room booked for 2 guests then anymore people is the only way you should get charged for an extra guest. You can have a different guest everyday as long as it is 1 per room. Charging an $80 fee is simply outrageous.

Second time staying here as I had great time before. Only thing that wasn't to my liking is that the glass on my room to give the view was horribly stained we could not see anything and had to keep the blinds closed as it looked horrible. Everything thing else was excellent

Good

Bad water in the hotel Arrived Sunday 6/7/2026 for one night with my wife. After checking in went to pool area (only restaurant open there on Sunday). Wife asked for some glasses of water, server redirected her to glass bottle of water on dining table - server said the hotel's water was making people sick. So we ended up purchasing a bottle of water for like $14 from the hotel. Seems pretty stupid, if the hotel's water is making people sick why am I paying for water? Nonetheless, my two mixed drinks arrived with ice. Server assured us the ice would be okay, as it "comes from the ice machine." (Geez I wonder where the ice machine gets its water). I am headed now into an Urgent Care as I have had EXTREME gastrointestinal distress since yesterday (day following the water episode. Was lucky to get all the way back home intact through 11 hours of travel. Inexcusable. Joined RIU on Saturday looking forward to the experience and hoping for more in the future, now will probably never stay at a RUI again. Somebody in hotel management needs to do their job, or additional others will be made sick as well. Too many other high class options in Panama City - my advice is to use another.

Fantastic breakfast spread. Great location

Excellent location and cleanliness

The hotel is well kept, the staff are very accommodated. The breakfast was amazing. Only negative, no bathrobe and bedroom slippers.

Excelente. El bufé del desayuno exquisito

This is a huge hotel. Everything clean, big rooms and bathrooms, comfortable bed, generous breakfast.