4,8
Poor
From 55 reviews
Cleanliness

5,8

Room Comfort

4,6

Location

4,4

Service and Facilites

6,0

Traveler Reviews Hostal Welcome

Number of reviews per page
20
40
Top reviews
Heidi
icon-Leisure with Friends
Leisure with Friends
2,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I expected low budget but this place was awful. Very dirty. As 2 women we felt very uncomfortable with the people in the building. Children screaming late at night. Many unsavoury people hanging around. We did not feel safe, so we left and had to go somewhere else. The staff at the check in was nice.
Pembi Sherpa
icon-Leisure
Leisure
8,0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

Quiet and nice hostel but it has no tourist places nearby, it's industrial area.
tom
2,0
/10
Reviewed 453 week(s) ago

Hotels.com verified review

It's a refugee shelter. They aren't bad people, but they crowd the common area and use all the hot water. I had an absolutely cold shower. They clack loudly up and down the stairs with their plastic sandles. The WiFi doesn't work in the room even after paying extra for it. The hostal is in an ugly industrial area.
Verified traveler
4,0
/10
Reviewed 535 week(s) ago

Hotels.com verified review

First, the only cool place at this location is the reception . There is no air conditioner in any room. You are not given a fan in any room to tolerate the excessive heat. Second, when the option is shared bathroom, this means in one medium sized room are 3 individually separated toilets on one side and on the other side there are 3 shower stalls separated and covered by a shore curtain. Where's the privacy? Next, in the neighborhood it is located, you hardly get to sleep. Finally, if you as a guest request that your information may not be given out, it is most likely it will. So beware.
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edward
2,0
/10
Reviewed 561 week(s) ago

Hotels.com verified review

After you check in at the front desk enclosed with bullet proof looking glass you will proceed to the prison like rooms. After that you will bask in the reeking toilets and stinking showers. Apparently "breakfast" is not included and I told by the front desk manager you should not be here. I said why? He said you didn't pay. Ok I guess paying after is not a thing here. The "breakfast" was a piece of old bread, a jam packet, instant coffee mix, and a biscuit. I didn't eat it after I sat down in disbelief that this was all they served. The lobby was also filled with screaming children and seemed more like a refugee camp than anything else.
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Maria
6,0
/10
Reviewed 572 week(s) ago

Hotels.com verified review

I liked the hostel because it was very clean. The room is very airy. In other places they would have put three bulk beds to a room where we only had three single beds. Plus a chair and a little table. Very rear anywhere else! My bed was arranged every day nicely. What's more I guess my sheets were changed too. My towels were changed also. I didn't like it as it was very far from the city. Needed to take a bus and the underground.I made a mistake on arrival not asking about travel options. I walked at least 3-4 kilometers not knowing it. ( my mistake ) I didn't like it as it wasn't welcoming at all. Anything I asked made the staff surprised. Like "could I have a hairdryer" or "why do you charge me via my credit card when the money is in my hand and I'm ready to pay"? Despite they have a place they call it Kitchen you cannot use it really for anything. The residents who stayed in the hostel were talking all night long in front of the building. My room was exactly above that. I think it's rather an accommodation for workers than a hostel. There were families there with babies. I only discovered the cheap bar nearly in the end of my stay as it wasn't recommended. Also lost the shuttle bus to the airport realizing my option in the last minute. Mentioning these means might be I would have felt more comfortable if I knew my options rather just find them by luck.
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Janne
6,0
/10
Reviewed 597 week(s) ago

Expedia Group verified review

Hotel is decent for a cheap lads weekend if you have got a car if not don't bother because it's a mission to train station
alain
icon-Leisure
Leisure
10,0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Bien barato y económico
Luis Carlos
icon-Leisure
Leisure
4,0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

No es un lugar para poder estar tranquilo, muchas personas que no te generan tranquilidad
Verónica
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Para quedarse una noche cumple las expectativas. Muy limpio.
David
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Cumple con del objetivo de un lugar para descansar barato
Tania
icon-Business with Friends
Business with Friends
4,0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

.
Krystian
4,0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Lovely and helpfull stuff, but the location is no good to be as hostel. You hear all day and night only noise and screeming children.
oscar
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Antes de realizar la reserva, este hostal es un centro de acogida a migrantes irregulares-No nos hospedamos, llegamos a hacer el checking y cuando vimos las instalaciones nos fuimos. Hemos pagado una noche sin estar. No se ni como explicarlo, había decenas de personas en el exterior y en la recepción, de diferentes nacionalidades, madres con hijos pequeños, ropa colgada a modo de tendedero, las chanclas en las ventanas, los baños olían repugnantes, el aire acondionado de la habitación no funcionaba. La sensación de inseguridad nos hizo decidir no quedarnos. Si a la hora de realizar la reserva te informan que vas a un centro de inmigracion (La Asociación Sin Papeles de Madrid denuncia que “es preocupante que Cruz Roja esté usando un hostal de carácter temporal como un centro de acogida”) tienes la opción de elegir, sino esto lo que es es una estafa, un engaño, ya que nuestra intención era la de ir a un hotel/hostal. Una vergüenza la falta de información, ahora veo decenas de noticias denunciando la situación de este lugar. No hay nada en contra de los seres humanos que desafortunadamente se encuentran en esta situación, mi denuncia es por la falta de claridad a la hora de vender la reserva.
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Isabel
icon-with Children
with Children
2,0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Nada
MOSE
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

이 가격에 이 정도면 훌륭하다. 지하철과 버스를 환승해야 하지만 마드리드 어디에서든 1시간 이내로 갈 수 있다. 그리고 장기 거주자들과 훈훈한 경험을 하기도 했다.
Leticia
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

El hostal estaba bastante limpio, los baños son compartidos y los colchones son muy cómodos, para dormir una noche de paso por madrid esta Ok, pero si que es cierto que eso era un sitio para refugiados e inmigrantes pagado por la comunidad de Madrid, y que lo alquilan como hostal pero no lo es. ( te sientes como si estuvieses en un colegió público de la de niños que hay corriendo por todo el hostal, y de la distribución del mismo )
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Rubisnaldo Eufemio
icon-Leisure
Leisure
2,0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

En la web de Expedia dice que este alojamiento tiene servicio de bar y restaurante y no lo tiene, además dice que la habitación era doble con baño compartido y tampoco es así, los baños son colectivos para todas las habitaciones. Exijo una indemnización, que se me devuelva mi dinero, estar en ese alojamiento fue un infierno, almohadas durísimas y ni un ventilador con la calor que hacía
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Fernando
8,0
/10
Reviewed 461 week(s) ago

Hotels.com verified review

Para el precio está bastante bien. No me gustó que no tuviera aseo individual pero no se puede pedir mucho.
Raul
2,0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

El sitio no vale lo que te cobran, es muy caro para el servicio que dan
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