From the moment we arrived at hotel, which was almost midnight, we were treated like family. The warmth and attentiveness of Alberto made our first night unforgettable. We were welcome by two drinks and Alberto set up the perfect temperature of our room to our like. During our visit, I unfortunately got stung by a wasp, but the way the hotel mobilized to assist me was truly remarkable. They quickly provided a tweezer to remove the stinger, applied alcohol, and even offered mud from the spa to soothe the pain. The staff kept checking on me, making us feel cared for and loved. The accommodations were impeccable. Our room was clean, spacious, and featured the most comfortable mattress, ensuring a restful stay. We also enjoyed an excellent selection of ambient music that added to the relaxing atmosphere. A special shoutout to Lorena and Belén at the front desk—they exemplified true hospitality, helping us store our locally purchased cheese and chocolate and booking all our activities since our Spanish is not proficient. The spa was a highlight of our trip, offering various treatment pools and saunas that left us feeling rejuvenated. One of the most memorable experiences was the wine tour led by Mr. Mogul. His passion for winemaking shone through as he spent nearly three hours guiding us through the process and allowing us to taste some outstanding wines from this amazing winery. 100% recommend it to anyone! And thanks to all staff and the business owners!

Very welcoming and attentive staff

Beware if you’re booking this hotel, spa isn’t included in the price and they demand 45 euros per person to access it. Otherwise, the hotel is average and a little dated inside. Their restaurant looks high-end but food is served poorly. Our starter and mains were cold inside as though they took the meal out of a fridge and didn’t heat throughly. Communication with staff is average, language barrier gets in the way if you’re not a Spanish speaker. Overall, not recommended.

Muy bien

Excelente hotel ⭐️⭐️⭐️⭐️⭐️

Location and services.

This hotel is just Absolutely wonderful! Fantastic service, great food, great wine and great room. We can really recommend to stay here! Best breakfast buffé We ever had and We stay a lot in different hotels :-)

We had a fantastic 2 night stay here on our way back to catch the ferry from Santander. Driving up to it has a real 'wow' factor and the design of the structure continues from the impressive facade all the way through the hotel. We felt like we were the only guests and had the run of the spa/ pool zone to ourselves for a whole day. The restaurant was high quality although a little expensive so the 2nd night we went into beautiful Toro about 10 minutes drive away where there are plenty of great traditional restaurants.

The hotel and the rooms excellent what I didnt like to much the Nube Rest but the wine tasting excellent

I would highly recommend this hotel to anybody looking for luxury accommodations in the Toro / Zamora area. We went wine tasting at nearby Bodega Numanthia, and also tried a variety of incredible Tinto de Toro wines while traveling here and eating in the quaint medieval town of Toro. Valbusenda, which is a hotel but also a winery, also has some very good wines itself, a few of which we tried while visiting. The only suggestion I have is to encourage the hotel to clean their wine glasses without sanitizer or other chemicals that we felt interfered with our enjoyment of their wines. We believe that we smelled and tasted something off in some of the glasses that when rinsed seemed fine. Other than that minor (addressable) issue, we thought the service was outstanding -- they treated us like at a bed and breakfast -- the food, especially the included breakfast, very good, and the property spectacular. The infinity pool was one of my favorite amenities. It had almost no chlorine smell. Next time, I'd stay an extra night or two to fully enjoy the other features of the hotel, including the fancy spa, onsite winery, and daring contemporary restaurant. I hope more people will make it out to this gorgeous spot as a destination resort or if passing through on a wine tour or business trip.

Clean hotel nice facilities poor location in the middle of nowhere.

A great way to break up the journey to/from the ferry in northern Spain. After less than 24 hours there I was relaxed, refreshed and ready to continue my journey to Portugal. For people travelling with dogs, the only comment I have is the hotel should provide an inside area you can sit with your dog and enjoy the wine. Also discreet bins for clean up would be helpful. Dog and I loved the beautiful music they play in the rooms. I had a fabulous meal and the staff were thoroughly helpful and friendly.

The hotel is a must if you want to enjoy a break with your partner or your family! Everything is excelent: the food, the wine, the room, the spa, the pool. The service is absolutely fantastic: more staff would not hurt though

The hotel is absolutely gorgeous and has top facilities. Breakfast was amazing as well, maybe not with the biggest selection but VERY good quality. The surroundings are beautiful and peaceful, so perfect for relaxation. Just one brown haired lady in reception that wasn't so service minded.

Stunning. Quite simply, one of the best hotels I've ever stayed at in my life, irrelevant of cost. The hotel is immaculate, and the architecture of both the main building and adjoined winery is delicate yet bold. Staff on the desk were welcoming and fluent in English, and couldn't do enough for me. The room itself was seriously impressive, and the fixtures and fittings of the very highest quality. Very modern, but not at all cold. As for the food, I have never tasted anything finer anywhere. The chefs are wonderfully creative, and everything was cooked to perfection. Very creative in their use of flavours (white chocolate, lavender and oxtail anyone?), and perfectly presented. Both dinner and breakfast were of the highest quality. I did not have as long to spend there as I would've liked, and so will definitely have to make a return trip if for no other reason than to tour the winery. The house wine I sampled at dinner makes that a no-brainer!

Zeer mooi hotel met uitstekende services

Atención por parte del personal inmejorable, las instalaciones muy cuidadas y todo lo que necesitas para disfrutar del Spa a servicio de los clientes. En la recepción fueron muy acogedores, volveremos sin duda.

The stay was wonderfull in a calm area. Good pool and super room with a good firm bed. We had the menu in the restaurant Nube and a red wine from Valbusenda winery, Vivo 2011. Very good. It was a good experience. The only thing was that we after the dinner asked for a wine from the winecard but not the house and they did not have it. We asked for 4 different wines on their winecard and they did not have them. The parking was free and in the cellar and when leaving we got cold water for our trip.

Increíble lugar y atención del personal

Excelente hotel com ótimas instalações , excelente infraestrutura, localização privilegiada, ótima cozinha, fácil acesso, parking coberto, conveniencias bastante modernas ( spa, bodega, bar, lounge , restaurante ). Um achado para quem quer cumprir a rota do vinho na Espanha.