Overall Ratings & Reviews The Last Word Franschhoek

this hotel is a little gem right in the middle of Franschhoek , the decor is absolutely stunning ,and the attention to detail is spot on. We had an amazing one night stay . the service of all the staff was excellent , and the manager is extremely hands on. Thankyou to all

We had a wonderful stay at the Last Word. Franklin, Conrad and the whole team couldn’t have done more to make us feel welcome, at home and offered to help with all aspects of our trip plans. The hotel decor and facilities surpassed expectations. We had an amazing few nights sleep, the room felt very premium and the bathroom was incredible! Overall, we felt the hotel was worth far more than what we paid and can’t wait to return!

Friendly helpful staff; beautiful large room; very quiet but only a very short walk to all the restaurants.

Gorgeous property in an amazing location. Great breakfasts. Lovely staff.

The staff was incredible and made our stay amazing. The small touches added to the suite were extremely thoughtful. The suite was huge and the entire property was tastefully decorated and pristine. A 5-star

Very average place but comes with a very high price. Standards not up to the price being charged. Attention to the little things missing. Definitely not worth over Euro 300 per night! Bathroom towels old and fraying. No back-up power for repeated load-shedding (even 3-star hotels in Cape Town / Graaf-Reinett / Kruger Park / across South Africa now have full solar invertor - back-up generators installed!). Bed too short (and I am average height - my feet hang over end which last happened to me at a hotel for midgets in Paris!). Room cleaning service merely adequate. Off street parking almost unparkable unless you're in a Fiat Uno. Etc ... Much better places in Franschoek for much less money.

The Last Word is a great place to stay - spacious room, great amenities, friendly and helpful staff. The only complaint was that our room had an air conditioner which was undersized for the room. That coupled with the rolling power outages made the room quite uncomfortable at times.

Amazing hotel and staff. Beautiful room with it’s own small swimming pool. The breakfasts were delicious and the house keeping staff are amazing! Thank you for a wonderful stay

Perfect

We think this hotel is a gem in Franschhoek. This is our 2nd visit, first staying in room 3 and this stay in room 2. The staff cannot do enough for you, we love our suite, feeling very relaxed in it. The extra touches the staff go to are greatly appreciated.

The price I paid way way too much for the experience of staying at the last word. I don't mind paying for quality but this trip it really was way out of kilter regarding pice vs experience.

Loved it! was really great and everyone was super friendly

Awesome stay in a beautiful guest house. Charming and luxurious with super large rooms with everything you need. Will certainly be back.

Overall a memorable stay at the hotel. The staff and responsiveness to requests are top notch. From the welcome we received from Conrad and the team to them trying to fulfill our requests, they were amazing. Rooms are large, which is ideal for a couple, not sure about families, did not ask. The hotel is situated on the main road it is within walking distance of all you need. Make sure you look out for the sign as Wave directed us to the delivery entrance! Dietary requirements are catered for no problem - you ask and they try to accommodate the request. The afternoon tea/drinks were a treat. They only have breakfast on site and do not do other meals - they are surrounded by a variety of restaurants. The pool is not heated so usage is dependent on the time of year and temperature. There are 10 rooms and not enough parking, so you might need to park on the street - our car was safe overnight.

As always this hotel delivers on Service, Location and Standards.

Great place, centrally located, excellent rooms and service.

Great location, friendly helpful staff

The Last Word is your home away from home. The entire staff has really gone the extra mile to make us feel comfortable, with little treats, candle lit room, a friendly smile. Thank you Conrad, Franklin and Team for all your efforts.

Excellent stay at this lovely hotel. Beautiful rooms and a 5* service from start to finish

Great location, great service and the room was extremely comfortable. Would recommend this property to anyone interested the Winelands of CapeTown.