Hotel was easy to find from the train station connecting to the airport, in a very good location next a beautiful park and convenient for a walk into town. The staff could not have been more helpful, service was excellent and the breakfast excelled

Clean room

Nice hotel. Outside of historic center but it is easy to travel to any part of the city using busses (a bus passes in front of the hotel every 10 min or so). Several dinning options within walkable distance.

The staff were welcoming, and the room was comfortable and quiet.

Reception staff very helpful and friendly Overall very good nothing to complain about Situated in quiet area overlooking the park and easy walking access to see all the sights

Good hotel and helpful staff. Room and bed was great. Very good breakfast and cappuccino was excellent!

The staff is very helpful, the property is very nice.

As much as I would to give a good review. I didn’t now have a great stay this hotel. The service was horrible, they were not professional & kind. The room wasn’t the bed. Got so many bug bites after sleeping one night in the bed. It was a very horrible experience for me at this hotel. I wouldn’t recommend this hotel if you are staying in Palermo

The staff was lovely and it was in a very nice area of Palermo. The room was a little warm at night but the hotel had a lot of great features.

great location in an area easy to get around by bus and some really good restaurants nearby.

Hotel for sleeping only nothing else to do

Convent location and staff very helpful

Low key and comfortable. The property is well located with rooms that back on to a quiet green space. The bus from the airport drops you a half block from the hotel and you can easily walk or ride a bus to most sites. We felt safe walking around the neighborhood, even at night. Giulia and Eugenio at the front desk were very helpful and friendly.

This is a great place to stay at if you are looking for comfort and luxury away from the hustle bustle of central Palermo. The historic center is about a 20 minute walk from the hotel. There are a few restaurants nearby that are nice. The rooms are spacious and luxurious. The hotel has a beautiful, rich feel to it with antiques and statuettes placed everywhere. Their staff is helpful; breakfast on the terrace offers nice views of the park and the surroundings. Overall, a nice stay with no hassles. I had paid in full while booking the hotel so they didn't do anything stupid like asking for credit card etc. as security.

Needs to be updated

Room is a bit old but overall very comfortable. Staff were very helpful. Location is pretty good.

Nice hotel. Rooms are clean and easy 20 minute walk to restaurants and shops. Staff was very nice.

The good: This hotel was in a good location and the staff was helpful and polite. The decorations were very nice. I rented a bicycle - 15 euro. The bad: The temperature of the room was hot - all day and all night. The air conditioning did not work. I was up just about all night for the two nights I spent at the hotel.

First, Eugene at the front desk is awesome. Truly outstanding job and very much appreciated all his help. On the other hand, the Hotel feels older and underappreciated. Honestly, it feels like it was a Covid victim (i.e. loss of business travelers) and has not been able to recover. Very, very limited staff. The rooms are fine, but there are some challenges due to a lack of recent renovations. The breakfast was not "up to par" with other similar hotels and was probably the most disappointing of our 2 week trip to Italy / Sicily. No gym and no pool.

The rooms were nice and the public areas were pretty. The hotel was on a very busy road so it was difficult to get in and out with the luggage. A paid parking garage was a couple of blocks away. Beds were comfortable and the linens were nice. Breakfast was satisfactory.