John
6,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This hotel is like Jaro same layout a lot of people. It was too crowded especailly at the swimming pool and hallways. And since there are a lot of kids it is very noisy and I was not able to sleep. We satyed at room 120.
Disappointment scenarios that need to be addressed asap among the staff.
I. I was asking for a bathtub mat because I have a disability and it was slippery when I took the shower reception said "if they have it they will bring it to our room but to no avail no one cared.
2. We ate at the restaurant and since it is populated your food will be served longer than you expected. Our dessert did not come after 30 30 minutes of waiting so we just cancelled it and left. Server said sorry. They shouild limit diners if they service will be crappy. A nice place but very populated and the service sucks..
3. I just love the cleanliness of the towels and bed.
Read More


