Hôtel Universel in Rivière-du-Loup

Explore Hôtel Universel in Rivière-du-Loup
8,8
Very Good
From 2.411 reviews
Cleanliness

9,2

Room Comfort

8,6

Service and Facilites

9,0

Traveler Reviews Hôtel Universel in Rivière-du-Loup

Number of reviews per page
20
40
Top reviews
John
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is like Jaro same layout a lot of people. It was too crowded especailly at the swimming pool and hallways. And since there are a lot of kids it is very noisy and I was not able to sleep. We satyed at room 120. Disappointment scenarios that need to be addressed asap among the staff. I. I was asking for a bathtub mat because I have a disability and it was slippery when I took the shower reception said "if they have it they will bring it to our room but to no avail no one cared. 2. We ate at the restaurant and since it is populated your food will be served longer than you expected. Our dessert did not come after 30 30 minutes of waiting so we just cancelled it and left. Server said sorry. They shouild limit diners if they service will be crappy. A nice place but very populated and the service sucks.. 3. I just love the cleanliness of the towels and bed.
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Daniel
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Très bien comme endroit Je vais sûrement y retourner
Holly
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We really liked this hotel! No complaints! It was clean, the pool was nice, parking was included/free. The staff were great! We were having issues with our tv and one of the front desk staff came up to help.
elie
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good hotel
mélanie
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

La glissade de la piscine n'est ouverte que lorsqu'un sauveteur est présent ce qui est très sécuritaire mais lorsque votre séjour se déroule et aucun sauveteur cela a déçu les enfants qui avaient choisi cet hôtel pour cette raison. Les arcades sont désuètes.
Frédéric
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hôtel
Janine
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room and facility. Very busy, especially on a weekend. Pool facilities lovely. Great place for families.
Marie-Andrée
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Très belle hôtel propre Le restaurent dans l’hôtel est super bon et abordable Bon séjour
Tommy
4,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hhhhhhhhhhhhhhhhhhhhhhhhh
Julie
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

C'était un bel endroit. Je ne sais pas pourquoi, mais ça sentait le gaz le lendemain matin. C'était désagréable un peu.
Francois-Xavier
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, quiet and well trained staff. We didn't do much at the hotel but the pool looked very cool with the slide. Friends highly recommended the restaurant, unfortunately we didn't go. Thank you for everything !
Kim
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

X
Mary
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We love the pool. Best place to stay after a long drive, because we can move our bodies around and swim! I also really like the historical photos of Riviére-du-loup on the hallways - they inspired me to visit the chutes, which was a pretty cool park.
Emad
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent
Michael
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

If you are 190 lbs or more do Not stay there. When you sit to use the toilet you are touching both sides and the toilet seat is made for a baby. I am not exaggerating .
Jeffrey
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Magnifique endroit.. rien a dire de négatif Je le recommande :)
Christina
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Restée une nuit et c’était très bien.
Samantha
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel with lots to do! Comfy beds and clean rooms!
Beth
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great spot. Family friendly
Stephane
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bed mattress is very uncomfortable. Bathroom outdated. The rest of the room is fine. No VIP recognition or perk other that $10 off spa services. Charged $35 for dog. This could have easily been offered as VIP benefit.
Number of reviews per page
20
40