A standard hotel, well located, for a basic stay.

Great hotel, excellent location.

Safe area, great breakfast, good location close to metro

Nice traditional hotel

I like the place, it was affordable and convenient, the staff is amazing but the dishes at the restaurant and bath area in rooms need to be more clean .

Excellent customer service

Excellent customer service

I found the property very quiet, no noise!! Very good.

The first day poor wi fi signal

overrated hotel

I like the kidness of the people and the cleaning.

It was a very nice place to be, and the staff was super friendly.

Good location, good people

Nice place to stay. WiFi it is not so good. I had challenges trying to connect more than one or two devices. The rest, very good!

Good location. Breakfast and restaurant for dinner were good.

Great location, good service, hotel needs renovation and way faster WiFi

Needs a major upgrade and rehaul of their furniture, decor, interiors etc. It's old, dated and unclean. The blankets seem unwashed, the furniture had stains on them. I had to cancel my booking as soon as I checked in and realised the mistake I made. Please find a different hotel to stay, there are plenty in that price range.

The WC and the bathroom sink were stucked and I had to call them to unveil it. Also on a saturday mornig at 8:30 the laundry girl woke me up to ask me if I had some laundry. Defenetely I expected much more for the hotel and the price is not as cheap as it should be.

A colleague who lives in Santiago recommended this hotel, so I would not have know to stay here otherwise, nor would I have known this part of the city versus other, because this was my first visit to Santiago. It is a small, 9 or 10 story building with 10 or so rooms on each floor. It is close to commercial centers and the Metro (Alcantara) in the Los Condes area of Santiago. You get the feel that this hotel is in a residential area, but the buildings are a mix of commercial and residential. The restaurant in the hotel is good and there are plenty of restaurants within walking distance (and a Starbucks too). There is a wonderful bakery just across the street and convenience stores very close. My only criticism of this hotel is that the wireless internet (free) did not work well in my room and I had to go near the elevator on the 7th floor to get decent internet access. When I go back to Santiago I will definitely stay at this hotel, even if my wife were traveling with me.

The hotel is located in the upper class Las Condes area, close to StGo's excellent subway system and the glistening new financial district. Restaurants and shops are nearby. There are several pleasant urban parks nearby also, and the neighborhood is very safe for walking -- we walked back and forth to our family's apartment at all times of day and felt perfectly comfortable. Bank machines are available nearby but not many Cambios are handy. The hotel staff were friendly and helpful. Nice breakfast buffet served. The executive room we had was very comfortable -- large with several windows, a table for two, work desk and sofa with king bed. We enjoyed our stay very much. One thing to note, we chose Las Condes for family reasons, but it is somewhat distant from downtown. Though central StGo is easily accessible on the excellent metro system.