Overall Ratings & Reviews Hotel Benidorm Panama

This place is awful stay away

Everything was outdated and dirty! Check in was ok but they had no parking as was in the description that there would be parking. The sheets had stains on them and the air conditioner is both rooms we booked didnt work properly and one actually broke in the middle of the night! TV only had 1 working channel and the bathrooms were dirty as well.

hotel didn't look nothing like the pictures on the website.

I needed this hotel to wait for a plane, however, my plans on saving a lil but of money turned on me when I decided to go to this hotel. Bad area, even though there’s a police station in the same block, it’s very sketchy and looked dangerous. Room was clean, but decors were terrible, really small bed my feet hardly fit, and uncomfortable. Cherry on top was at time of check out, the lobby lady decided it was a good idea to ask for my credit card to CHARGE me for my stay, because, according to her, it wasn’t paid for. She didn’t care I showed her. Y credit card statement, not when I showed her the email confirmation. I had to make a phone call (long distance) to the hotels.com company for them to call the hotel and tel her what I already told her! Almost missed my flight. Never got an apology from her.

Basic but comfortable. Ceiling paint peeling. Room safe never worked, door swipe key sometimes did sometimes did not. Convenient to metro Loteria station. 5 de Mayo one stop leads to Old City. Albrook two stops gives access to Mall and Tica Bus and National Transport Terminal where Miraflores bus at outside area D is $.25 to Canal locks. Hot shower. Police station, backery, dept store, restaurant, casino, fire station all in the block.

Price and area was great. Hotel was run down, wifi none to weak. Reception was friendly but help was non existent even after being requested by the front desk.

the bed need to be replace. they don't do the bed daily, using the same sheet to do the bed. WIFI connection is terrible

The bathroom had a hole in the ceiling leftover from a pipe repair, and there was no screen on the bathroom window-a problem if you're worried about avoiding mosquito bites. We were at the end of the hallway on the 2nd floor, so the internet signal didn't reach. We were in a cramped triple with three single beds and a tiny bathroom. On the plus side, the beds were decent, the linens were clean and recently updated, the air conditioning was super, water pressure was good, and the cable had lots of channel choices. Staff were friendly and expeditious. The hotel can be noisy-we heard foot and car traffic from nearby Avenida Perú-but the location is safe and central for visiting the Cinta Costera or catching a subway. We did not try the free breakfast.

Good customer service but rooms are alright not too fancy. However for the price its good

The hotel was OK no amenities---The staff Spoke no English, but overall the staff was nice and tried they best to help us and with the help of my phone app,to translate.

Not a great neighborhood but close to the Metro to get to other areas of the city.

I took the public bus from the airport to panama city, and a taxi from there to the hotel. I am glad it was so easy to get to, and check in was a breeze. You can find everything from clothes to food, all in walking distance. The metro to Allbrook mall passes at the bus station which is 30 seconds walk from the hotel, right in front the huge supermarket. Getting back though, you will have to take a metro that runs " via espana" and get off at "calle 27" from there its a 5 min walk back to the hotel. Room was clean, bathroom spacious. Will stay here again when I come back to Panama!

i guess you get what you pay for! i was familiar with Benidorm in Mexico City and was lured by the low price thinking it was the same quality, but it has nothing to do with it!

Our experience as a family staying at benidorm hotel was good for us because the staff was very pleasant and the hotel room was good enough for us and my ten year old son was very pleased with the Internet connection and the cable television. My husband and I will definitely be returning to benidorm hotel because the area was safe and secure and there was a lot of shopping to do around that area and we definitely felt comfortable with the staff and we enjoyed our breakfast at the restaurant.

For 11 days had no wifi And they said that they was going to fix and never happen

People sleeping in the street gangs at night afraid to go out

Perhaps we were not prepared for cost/value in Panama City (apparently not inexpensive). Room was clean enough but small and without charm. First room had a broken air conditioner. Doors and wood trim could have used new paint a decade or two back.

actually is very cheap and every one can takes any route in easy way...

I don't recommend this hotel, the rooms aspect seems dirty, the bathroom was not clean, the breakfast served was disgusting because it was full grease. There's no warm water. The telephone and tv remote control didn't worked.

Place is a dump. Staff was not helpful and almost disrespectful when you asked for something. I com- plained to the manager about no wi-fi in room, and he told me he was going to through me out unless I stopped asking him to fix it. Finally got it the last two days there. The restaurant was mediocre. The location is fine, but the hotel was horrible.