Very friendly and efficient staff, delicious breakfast.

Accommodation was tired and ensuite shower & loo well past its best. Did not look like the pictures. Breakfast good.

Room was very comfortable and quiet. Breakfast very good with good choice. Staff all very helpful. Would recommend as it is in the town and central to surrounding areas.

Helen and every staff member we met were friendly, informative and generally helpful. The inn had a lovely atmosphere and we would go back. The town is lovely with places of interest to visit.

A good stay at an atmospheric late 16c traditional English Inn . Rooms comfortable with good modern en suite . Log fires in the bar and a carved wood panelled dining room. The beer ,the food (traditional pub fayre)and service was wonderful. The breakfast was great with ample choice of cooked and continental on offer. Helen the manageress was welcoming and most efficient . She managed the property very well indeed. We couldn’t hope for more and would definitely stay again .

Stayed in 'Massey' room, 2 single beds. The reader must remember that this Hotel is 375 yrs old and make allowances for that. Low ceiling throughout the room, I am 6ft tall and had to stoop. Floor is sloping so both beds lean to the left!! Shower was awkward due to headroom. Other than these observations the room is fine, but best suited to someone under 5' 6" Fantastic dining room with original dark oak paneling and fireplace. Large Bar. Large public car park 200yds away allowing overnight stays free 6pm to 8am. Good cooked breakfast. Not a good stay for those with mobility problems. Would stay here again but would ask for a higher room!!

Stayover while we were attending a Wedding, nearby. Warm welcome on check-in. Took our bags to the room while we had some lunch. Comfortable room, clean bathroom, fabulous breakfast. Would recommend and stay again.

Great for overnight stay for visiting Malvern, show and Surrounding area. We had a room in the old building which was quaint but we have stayed before and I prefer the newer refurbished external building rooms which have a higher specification. But if you’re looking for quaint old buildings with tons of history this is the place to stay. Staff were lovely and very accommodating as we were late arriving which wasn’t a problem. Breakfast was lovely too! With nice tea, coffee, fruit, cereals, toast, eggs , salmon and full English done to order perfectly. Thanks for a great stay.

Great stay (1 night). All fab. Thanks 👍

A

Absolutely love my side Albert. All the staff are super friendly. Would definitely recommend and say again.

Fantastic personable service from Tom from the minute we checked in until we checked out.

Good value and nice room.

We had an excellent evening meal and breakfast but the property is very tired looking and in need of renovation.

Lovely place to stay in pretty surroundings. Unfortunately they were not doing food on the Sunday night but there were other places to eat nearby. The room was spacious, comfortable bed, and good shower.

Staff were fabulous - especially Helen and Tom. Nothing was too much trouble, regardless of how busy they were! Very friendly and the place was clearly popular with locals - a really sociable, comfortable place!

Full of history and character. Food and drink very good. Breakfast and evening meals both really tasty. Some areas of building/room need upgrading. Lack of parking only a minor problem. Location surprisingly quiet.

I asked, when booking, for as few steps as possible to our room

Wonderful stay in an 500 year old hotel which was well worth it. Service was so warm and welcoming could not do enough for you. And to top it off a lovely breakfast. Thank you

Historic Tudor building with an original oak panelled dining room. The room was a bit tired, but the shower was great. And a fabulous cooked breakfast included in the price of the room.