Access to the room from the reception area was a bit challenging.

The best option!

Juste en arrière de la Cathédrale. Personnel très attentionné.

This hotel is more like a boutique hotel with the amenities of a major one. The person at the front desk was very welcoming and offered information on what to do and places to visit. We even got the room earlier than expected. Very detailed oriented and helpful. The hotel is in a great location near the cathedral, cafes and shopping area. The rooms are immaculate and in great condition. Definitely a place to be.

Lovely quiet hotel in wonderful location. Staff was very friendly. Would highly recommend

Great location, lovely rooms, and staff are super helpful. Would definitely stay here again.

Great location close to the cathedral. Comfy beds and a little coffee room downstairs. Lovely spot!

People very friendly and professional

Extremely overpriced! The beds were hard as a rock. Staff was attentive and the room clean. The location was very good for our purposes.

Excellent hotel.

Perfect location! Excellent property!

No tea/coffee facility in room - the one in the sitting area was broken for more than 1 day.

Great location- very close to Cathederal. Lovely restaurant across the street a few steps away and another next door for breakfast- also two bars beside the hotel. Everything you need on the doorstep. Staff were very very helpful. Would highly recommend this hotel

Hotel in very good location and was pretty comfortable. However we were a little disappointed with some aspects of our stay. Breakfast was not good for the price. Not a great selection, no freshly squeezed orange juice, which we had everywhere else in Spain. Hot food not good. No decaf coffee apart from instant. Shower tray felt flexible when you stood on it. Pillows not very comfortable. Staff were very pleasant and helpful.

Hotel Carris Casa De La Troya was fantastic. Extremely well located. We had a wonderful time being able to walk to see all the sights.

Very good, everything is so good

A superb location, knowledgable and friendly staff, and an amazing room. It was really refreshing to be in a hotel with staff who are attentive, kind, and down-to-earth. I would completely recommend staying here and I would very happily book this hotel again in the future!

Wonderful place to enjoy Santiago

superb location near the cathedral and old town. Staff is very helpful.

Nice. Would stay again in the future