Excellent stay! Very centrally located!

Good place

The rooftop bar was amazing. The rooms were spacious and the view was gorgeous.

El hotel como tal es muy lindo pero los sobrecargos extras al hacer el check out no son justos. Eso al principio no lo explican cuando hay que hacer el check in. Algunas personas del hotel muy serias y poco amables. Mas empatía con los extranjeros y cuando alguien pide un servicio como objeto de uso personal no lo llevan a la habitación. Les falta trabajar mucho en el servicio al cliente.

This message concerns my recent stay at The Charlee Hotel in Medellín, Colombia. I was required to leave the property earlier than planned after contracting Covid-19. At the time of departure, the front desk manager assured me that I would receive a refund for my final night. However, Expedia has informed me that they have been unable to reach anyone at the hotel who will honor this commitment. I kindly request that the refund for the unused night be processed as promised.

The location of the hotel was excellent. It was very trendy and hip with a great rooftop bar. The food was very good, I enjoyed the daily breakfast. The staff was beyond friendly and helpful. I would definitely return!

Good

We enjoyed our staying at the hotel it’s a beautiful place and the staff and the services were fantastic..

Extremely nice hotel for guest with class Staff are amazing and very professional and location is perfect Good breakfast and overall very happy with my stay Just if you decide to stay here be respectful and bring class as much as you receive it in return

The property is very nice. The rooftop was not working while we where there.

Ok

Great hotel in an amazing location. Santiago and his coworkers went above and beyond. Highly recommend.

Amazing place to stay at

Overall we enjoyed our stay, but had a bit of a rough start since our rooms were not ready at the check-in time. The property is nice but not as well maintained as we expected for a five star hotel. We loved the hot tub in our room and the bed was super comfortable.

The staff at the hotel went over and beyond to make sure our stay was enjoyable. Everyone was friendly and greeted me everytine they saw me. There was a water issue but they moved me into another suite without question.

Front desk staff Thomas and Laura were excellent. Extremely knowledgeable and attentive.

No thank you

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Spent 7 nights and thoroughly enjoyed our stay in the Penthouse. The service was excellent from the front desk staff, restaurant and bar staff, as well as the house keeping staff. We loved the daily 5pm visit to our room by the mobile bar and bartender. That was a one of a kind perk we had never seen before in our years of traveling.

This property is exceptionally beautiful, featuring stunning architecture and well-maintained landscapes that create an inviting atmosphere. The spacious interior is filled with natural light, highlighting the elegant design and high-quality finishes throughout. It's a truly remarkable place that combines comfort and style seamlessly.