Dear Guest,
Thank you for choosing TUI BLUE Tuy Hoa and taking the time to share your feedback.
We are sorry to hear that you experienced any inconvenience while waiting for the elevator and checking in. During the holidays, the hotel received more guests than usual, which led to unexpected delays.
We sincerely apologize for the inconvenience and hope for your understanding. Your feedback is extremely valuable and will help us improve further to provide faster, more comfortable and more complete service in the next stay.
We look forward to welcoming you back soon for a more complete and satisfying experience.
Best regards,
TUI BLUE Tuy Hoa