Nancy at reception was our first imp

Staff

Cozy, welcoming, friendly! The nicest team at any hotel. Could not have been more helpful. Excellent location.

Went for the Winter Carnival. Perfect location, great staff, extremely comfy bed, quaint room and hotel. Very close to restaurants.

Very clean, well managed property.

Everything was perfect! would recommend this place to stay at any time of year in Quebec. the staff was very kind and accommodating. will be going back again!

Returning guests. Wonderful friendly and helpful staff. Beautiful and spotless rooms and facilities.

We will certainly return as staff, breakfast, room was all above expectation. Only issue limited parking

Bonjour, l'hotel est bien et bien placé mais nous avons manqué d'eau chaude sur 2 nuits. Cela a été réparée mais aussitot brisé. Sur les 3 chambres, nous n'avons eu que le stationnement de rembourser. La compensation est vraiment trsè faible par rapport au désagrément que nous avons subit.

The hotel is wonderful but the staff was absolutely incredible. They were so friendly and helpful and made the stay a 10 plus. Hotel is in an amazing location. Walkable to everything room was super comfortable and clean. We will definitely be back and wouldn’t stay anywhere else!!

Spotless cozy room, front desk were extremely kind and helpful, breakfast was very good and convenient. The hotel is well located if you want to explore the area. I would definitely stay here again.

Clean room. Staff was the best I ever experienced.

The staff was excellent, the room was clean and the breakfast was good. Location was great.

The room was spacious, clean and perfectly decorated to go with the hotel’s ambiance. The staff were all wonderful and very helpful. The hotels location was perfect and was walkable to all areas of old Quebec. We enjoyed our stay and would definitely stay there again

Très bien. Le personnel a l’accueil était vraiment présent et aidant. Hôtel très bien situé pour visiter vieux Québec. Le seul hic est le stationnement un peu loin .

Beautiful old manor in a convenient, quiet location at the edge of Old Quebec. The rooms are beautiful and the staff is wonderful. I can highly recommend this wonderful hotel.

Good stay..great location..was on 4th floor so steps got tiring..unique and clean stay

Habitación confortable aunq hubiera podido estar más limpia. Personal muy amable y atento. Desayuno muy pobre.

Excellent staff, clean rooms, and convenient breakfast. The staff was really the standout - they could not have been more attentive and helpful.

The staff were exceptional