Overall Ratings & Reviews Holiday Inn Express & Suites URBANDALE DES MOINES by IHG, an IHG Hotel

Quiet clean slept great.

Clean, spacious room and nice staff. Convenient parking. Amenities were so-so. Hand soap far from sink and faucets barely went into sink so there was always water and soap on counter. Breakfast was bland. Close tohighway so easy for a one night stop.

The hotel is comfortable and attractive. The location is convenient to the highway, restaurants and fuel. Our room was comfortable and well-supplied.

The toilet in room 327 wouldn’t flush at times because the tank wouldn’t fill

Convenient, clean and comfortable. Stayed here to visit family was very satisfied. Pool was great and breakfast was plentiful. Will definitely stay here again.

Updated clean rooms an exhaust fan in the bathroom is nice kept the humuidity out Dove products for the bathroom

Grad stay overall

Pool rules were not enforced at all. Too many people on hot tub... kids running and throwing footballs from one end of pool to the other... no chairs on pool since the other people had them all outside. Staff came in for towel stuff and saw all this... did nothing!

We have had good experiences with Holiday Inn Express, highly recommend them for your stay.

checked in and he elevator was not working. The guy at the front desk then went in and started banging on something metal in a closet. I took the stairs. NOT what I would call a confident first impression!

Great location to the event we were attending and shopping.

Very nice, clean, great breakfast and friendly lady at the front desk

Very clean and comfortable. Friendly staff. Breakfast was great. I stayed alone and felt safe

It was very nice, clean and comfortable

Everything was great except for the fact that the pool was very cold.

Great place to stay

Just a great place to stay for what we considered a fair price especially in these times. Quiet,clean, and comfortable beds resulting in a great nights sleep Thank you. We will be back.

Really nice and clean. The beds were good not too hard! I could tell it’s newer and well kept!! Will stay here again!!

Clean. Quiet. Slept well.

Breakfast was wonderful, staff was very friendly, service was excellent.