Overall Ratings & Reviews Hilton Garden Inn Sanliurfa

Great bed, reasonable gym, indoor pool easy parking. Didn’t eat there but did have a drink, which actually was pretty expensive.

Great Location, but this property should follow Hilton standards. You are charging good, but did kot keep the property clean. Cars parked and no drivers at the entrance. No attendee to help with bags. Staff inside at reception are very nice. Hilton quality is not here..

Excellent. Thank you

Friendly staff, close to museums.

Their AC in the rooms and the lobby and restaurant seem to go out a lot during the heatwave. Bad time for no air conditioning. The room I had wasn’t properly cleaned each day so I had a dirty bathroom. Great location by the main museum and by a AVM mall. Staff was friendly and helpful. The message lady in the spa did a great job.

Air conditioning is very bad and the staff couldn’t fix it or apologize for this situation

Good room. Clean. Staff incredibly indifferent. No help with luggage. Room service food very poor.

Rooms are petty bad for this category of hotel, specifically the bathroom was too small and uncomfortable. You could find better hotels at half price. My dinner & breakfast was included but staff was confused regarding that & after few minutes they confirmed that. It was very difficult communicating as staff could not speak English. The worst part was dinner, the guy first said there was 3 course meal offered so we ordered soup pasta and grilled chicken but after sometime he comes & tells us that it's just a 2 course meal which serves only pasta and soup. The only good part about our stay was breakfast.

Every was excellent

Very good hotel, with a good location (100 mts of a huge shopping mall) and very good relationship between quality and price

Had s c

The air conditioner and the refrigerator were out of order We had problem with the automatic keys several times and had to wait for the staff to come and fix them. They didn’t have real coffee for breakfast. Everything was too poor to be a Hilton hotel experience

No valet to help with the luggage Had to ask for help and that was iffy

Poor condition overall, AC does not really work . Cleanness is marginal. Breakfast is average. Location is good and adjacent to the shopping mall and close to the historic attractions

Always the best service at this hotel Mohammad at reception did everything he could to make it a pleasant stay Thank you I treat this place as my home away from home

Overall the stay was good. However a little more effort in maintenace is urgently needed!

The Hotel had no AC and was 25-26c in room at night they couldn’t even get us a fan, other than that property was nice with great location, but on vacation we only use Hotel to sleep and we can’t sleep in a “sauna” Great city

We enjoyed our stay even though there was some adjusment due to the Covid19 rules The restaurant for example is not the place that we would recommand for a dinner and the breakfast was a simple one The staff, on an other hand, was friendly and helpfull

Breakfast was not like what I expected. Very simple than simple. 90% of ingridents are ready Staff in plastic Pack. I asked boiled egg which was not in the plate. Room service said strickly they can do omlt omlet. I said how dificult to Cook egg in a boing water. Than she she decided to make it. Bought after 30 minutes after finish our breakfast.

The hotel is in a perfect location for visiting the museums and “balikligol”. The anti COVID-19 measures were acceptable. Room was good!